Redirection Redefined – 5 Steps to Stay on Track

For many, the word redirection translates to, “Uh oh—big trouble.” For some, the idea of a redirection can seem the equivalent of a dismissal, separation, or firing. That’s a limiting perception. The job of managing people includes managing roles, goals, and day-to-day performance. Redirection is a part of that process. In some ways it’s like…

You Can’t Manage Virtual Workers and Teams with “Super-vision”

Most virtual leaders struggle with managing the performance of those they can’t see.  Would they be more effective managers if they had “super-vision”?  Some organizations install software so leaders can randomly check the screens of their employees. Some leaders even whisper that they want remote video cameras at employee’s desks. Here’s the reality.  If you…

Leading for Optimal Motivation

Research in the fields of social, positive, and industrial/organizational psychology has repeatedly found that employees thrive best in work environments that allow them to think for themselves, and to construct and implement decisions for one course of action or another based on their own thinking and volition.  The research is also clear that we suffer…

Employee Motivation–why it matters

A client asked me yesterday, “Why are you so interested in writing about optimal and suboptimal motivation?  All managers care about is productivity, accountability, and results—isn’t it like pushing water uphill with a toothpick,” he asked. Beyond absolutely loving that visual, the question really caught me. How often to do you hear someone ask you why…

Four Considerations in Building Trust with Millennials

“Toto, I’ve a feeling we’re not in Kansas anymore.” ~ Dorothy, The Wizard of Oz Judy Garland’s line from The Wizard Oz could appropriately capture the feeling of many leaders when it comes to managing Millennials in the workplace – it’s a whole new world! Millennials, or Gen Y (born 1982-1995), are rapidly becoming a…

Free Blanchard webinar today! Performance Planning: 5 ways to set your people up for success

Join performance expert John Hester for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). In a special presentation on Performance Planning: 5 ways to set your people up for success, Hester will be exploring how leaders can improve performance by identifying potential gaps that trip up even the…

A Glimmer of Hope: When Leaders Get It Right

I just arrived back from beautiful Fujairah—one of the northernmost emirates in the UAE—where we held the final module of six in a 15-month leadership development curriculum for a global technology company. The total program included modules around personality, values, organization vision and alignment, leadership style, high performing teams, change management, and motivation—the gamut. This…

4 Common Mistakes Managers Make When Goal Setting (and 3 ways to fix it)

Performance expert John Hester identifies four common mistakes that managers make when they set goals for employees in the latest issue of Ignite!  The negative result is poor or misaligned performance, accountability issues, blame and resentment—not to mention countless hours spent reviewing tasks and redoing work. Wondering if you might be making some of these…

The More You Give, The More You Get (A new strategy for performance management in 2013)

It’s that time of year when we get together, give gifts, and rekindle relationships with people we haven’t seen since last year.  No, no—not the holidays—I’m talking about the ongoing performance review season. For the past several weeks (and several weeks ahead for procrastinators) managers around the world have been meeting with their direct reports…