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Colleague Sabotaging You? Ask Madeleine

Dear Madeleine, I have a business colleague—essentially a peer, although I am slightly senior to her—with whom I need to work collaboratively. We get along well on the surface but I am extremely frustrated with her work practices. We set timelines and deadlines for large segments of projects that we need to pass to each…

Try, Fail, Try Again Till Success

Coaching Tuesday: Learning from Your Mistakes

It’s inevitable: we all make mistakes, hard as it is to admit it. And it’s agonizing when we realize our actions may have had a negative impact on our boss, clients, colleagues, friends, or family. In the world of coaching, we know that how one responds to a mistake is as important as what one…

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Closing the Accountability Gap

Accountability tops the list of management challenges in many organizations.  But most leaders are approaching the issue from a compliance standpoint instead of as a motivational issue. That’s a mistake. As Scott Blanchard, principal and executive vice president with The Ken Blanchard Companies shares in the company’s January Ignite newsletter, “You cannot crack the whip enough, or…

54% of Managers Use Only One Style When Providing Direction and Support for Their People

The amount of direction and support people receive from their manager directly impacts the efficiency and quality of their work. Without it, people are left to their own devices, have to fake it until they make it, and learn primarily through trial and error. Eventually people get there—but it comes with a cost, says Ann…