Struggling on How to Kick Off a Feedback Session? Try These 3 Tips!

This Blanchard guest post is by Certified Professional Coach Antonio Estrada. I once conducted interview-based 360-degree assessments with three executives in the automotive industry. Coming in as a third party consultant, I perceived a cautious skepticism from the leaders under review. I decided, right at the onset, to create an environment conducive to their learning from…

Co-worker Won’t Shut Up? Ask Madeleine

Dear Madeleine, I work in an open environment type of setting, and for the most part it works. I manage a large team and I recently hired a new team member. She interviewed well and had great references, but now that she is settled in she never shuts up and we are all going insane.…

4 Tips for Learning to Love Feedback

In my mind, nothing opens up possibilities for personal and professional growth more than receiving honest observations from a colleague, friend, or family member. However, I realize this sentiment is not widely shared. Ken Blanchard likes to say “Feedback is the breakfast of champions.” But if this is true, why is this meal avoided by…

Worried about 360° Feedback? Ask Madeleine

Dear Madeleine, I have been asked to participate in a 360 degree feedback program. My boss and the HR team will see the results—and I think the results are going to be used to make promotion decisions. I have a bad feeling about this. I’m not that worried about someone giving negative feedback, but the…

Rising Star Dresses Inappropriately? Ask Madeleine

Dear Madeleine, I am a COO in a multi-national import business. Our founding CFO has a foot out the door and we want to promote our comptroller, Bridget, into the job. She is lightning fast, ahead of the curve on international issues, articulate, and can really stand up for herself in what is—let’s face it—pretty…

Shocked by 360° Feedback? Ask Madeleine

Dear Madeleine, I am a director in a large retail organization. Recently everyone at my level received an online 360° feedback. My report shows that my whole team is very unhappy with my hands-on style. All 14 of my people—not just 1 or 2— see me as a micro-manager. In the open-ended comments were phrases…