Not Sure About Giving Feedback? Ask Madeleine

Dear Madeleine, I run a small team for a large nonprofit. One long-term member of the team really knows the ins and outs of the organization and can be really helpful. The problem is, he does a couple of things that drive everybody crazy. He often decides to do things—presentations, publications, project plans—differently from the…

New Hire Is Dressing Inappropriately? Ask Madeleine

Dear Madeleine, I am a VP of international sales in technology. We are a fast-paced and very lean startup, so we barely have any HR department and no employee manual yet—certainly no one who can help me with this. I recently hired a young woman who is just great. She is smart, quick, she goes…

Struggling on How to Kick Off a Feedback Session? Try These 3 Tips!

This Blanchard guest post is by Certified Professional Coach Antonio Estrada. I once conducted interview-based 360-degree assessments with three executives in the automotive industry. Coming in as a third party consultant, I perceived a cautious skepticism from the leaders under review. I decided, right at the onset, to create an environment conducive to their learning from…

Co-worker Won’t Shut Up? Ask Madeleine

Dear Madeleine, I work in an open environment type of setting, and for the most part it works. I manage a large team and I recently hired a new team member. She interviewed well and had great references, but now that she is settled in she never shuts up and we are all going insane.…

4 Tips for Learning to Love Feedback

In my mind, nothing opens up possibilities for personal and professional growth more than receiving honest observations from a colleague, friend, or family member. However, I realize this sentiment is not widely shared. Ken Blanchard likes to say “Feedback is the breakfast of champions.” But if this is true, why is this meal avoided by…