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Not Getting the Feedback You Need? Ask Madeleine

Dear Madeleine, I am a newly promoted senior VP of sales for the North American division of a medical devices manufacturer. My boss is a new COO brought in from the outside. He lives in Germany and I live in Colorado, although I am on the road constantly. I’ve met this guy only once and…

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Sharing Feedback: 3 Ways to Help Others Improve

  I recently read an interesting Zenger Folkman white paper on feedback. What caught my eye is that more than 50 percent of people whom they surveyed said that corrective feedback has helped their career more than positive feedback has. Ken Blanchard loves to share former colleague Rick Tate’s assertion “Feedback is the breakfast of…

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A One Minute Approach to Better Feedback

Giving performance feedback is a critical job responsibility of any manager, but it can be a daunting task for many people—especially when the feedback is less than positive. Managers don’t want to generate negative emotions, damage relationships, or make a bad situation worse. As a result, managers often delay or avoid giving necessary feedback, allowing…

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Coaching Tuesday: 7 Guidelines for Giving Feedback

In today’s work environment, managers are increasingly asked to be more coach-like when working with their direct reports. This includes coaching for performance, coaching for development, and coaching to build skills. But one important coaching skill has proven to be a big challenge for most leaders—providing sensitive feedback to team members. Managers often find delivering…

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Delaying Feedback? No News Is Not Always Good News

Are you so skittish about damaging a relationship or de-motivating a team member that you don’t give developmental feedback? Who can blame you, really? Everyone wants to be liked, and we all know you get more flies with honey than with vinegar. However, you aren’t doing anyone any favors if you don’t give feedback. The…