Portrait of woman sitting in front of manager and senior leader

4 Tips for Learning to Love Feedback

In my mind, nothing opens up possibilities for personal and professional growth more than receiving honest observations from a colleague, friend, or family member. However, I realize this sentiment is not widely shared. Ken Blanchard likes to say “Feedback is the breakfast of champions.” But if this is true, why is this meal avoided by…

Yes No Answer Questionnaire Concept

Worried about 360° Feedback? Ask Madeleine

Dear Madeleine, I have been asked to participate in a 360 degree feedback program. My boss and the HR team will see the results—and I think the results are going to be used to make promotion decisions. I have a bad feeling about this. I’m not that worried about someone giving negative feedback, but the…

Dress Code Of Young Businesswoman

Rising Star Dresses Inappropriately? Ask Madeleine

Dear Madeleine, I am a COO in a multi-national import business. Our founding CFO has a foot out the door and we want to promote our comptroller, Bridget, into the job. She is lightning fast, ahead of the curve on international issues, articulate, and can really stand up for herself in what is—let’s face it—pretty…

Business concept, businessman get bad feedback.

Shocked by 360° Feedback? Ask Madeleine

Dear Madeleine, I am a director in a large retail organization. Recently everyone at my level received an online 360° feedback. My report shows that my whole team is very unhappy with my hands-on style. All 14 of my people—not just 1 or 2— see me as a micro-manager. In the open-ended comments were phrases…

Call me. Businessman shows business card

Not Getting the Feedback You Need? Ask Madeleine

Dear Madeleine, I am a newly promoted senior VP of sales for the North American division of a medical devices manufacturer. My boss is a new COO brought in from the outside. He lives in Germany and I live in Colorado, although I am on the road constantly. I’ve met this guy only once and…