No Support for Hiring New People? Ask Madeleine

Dear Madeleine, I am a mid-level manager with a large team in a low-profile but significant government agency. I say significant because substantial numbers of citizens depend on us for critical services. The chaos here has been profound over the last year or so. Senior leaders keep quitting or getting fired, mandates turn on a…

10 Ways Leaders Aren’t Making Time for their Team Members (Infographic)

Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. Researchers from The Ken Blanchard Companies teamed up with Training magazine to poll 456 human resource and talent-management professionals. The purpose was…

4 Tips for Mastering the Most Difficult Performance Management Conversation

In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips describes three types of conversations managers need to master—goal setting, feedback, and one-on-ones. One element within the feedback conversation—redirection—tends to be especially challenging for managers. It focuses on those times when a manager must provide…

Afraid You’re Becoming Boring? Ask Madeleine

Dear Madeleine, I have been with the same organization for eight years. My company offers anyone who has been here for seven years a reduced pay, three-month sabbatical. My boss keeps pestering me to schedule it and take one. (I totally get that this is a good problem for me to have.) I don’t have…

Elena Botelho on The CEO Next Door

What does it take to become a world-class leader? In this episode of the LeaderChat Podcast, we speak with Elena Botelho, coauthor of The CEO Next Door: The 4 Behaviors that Transform Ordinary People into World-Class Leaders. “Most ideals about why people are successful are driven by stereotypes and gut feel rather than facts and…

3 Conversations All Managers Need to Master

Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with The Ken Blanchard Companies. This deficiency has a negative effect on both productivity and morale. “Part of effective communication between manager and direct report is a mindset and part is a skillset. Both are required,”…