Dear Madeleine, I am a director in a global manufacturing company. I manage managers and I am responsible for about 300 people around the globe. I was trained as an engineer and I really loved my job— until recently. I am not sure what happened, but about a year ago—long before the COVID crisis—I noticed…
Dear Madeleine, I am a senior business leader for a global manufacturing company. I recently was on a panel with an officer of our company—not my boss, but a peer of my boss. He was very impactful with his remarks; I was okay but not nearly as sharp. Later, when I complimented him on his…
Dear Madeleine, Ever since the beginning of this work-from-home situation, our entire department feels like it is on hold. The reason? Our seriously old school boss is not at all comfortable with meeting via phone or web conferencing. He was always a stickler for meeting in person, and has just kind of fallen apart. I…
Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service, La’Wana Harris relies on her experience as a Certified Diversity Executive, ICF Certified Coach, and global…
Dear Madeleine, I am a 31-year-old female attorney who was recently promoted to manager of an in-house legal team for a giant global not-for-profit organization. One of my direct reports is a man who came to us after having been a partner at a highly respected firm. This is to be his last job, as…
By Pat Zigarmi and Judd Hoekstra The coronavirus pandemic upended our world in a matter of weeks.Businesses closed. Stores shuttered. Unemployment soared. And worst of all, the virus took our loved ones. Companies were forced to reinvent the way they worked in just a few days. IT departments scrambled to provide equipment for employees. Managers…
Dear Madeleine, I manage a large team of creative professionals in a US-based advertising firm. My company went to an unlimited PTO plan 18 months ago. Covid-19 weirdness aside, I am finding that my people are not taking time off and seem burnt out. I am confused by this. I talk to each of my…
Recent technology advances have made it a lot easier to create the type of collaborative learning experiences today’s organizations are looking for, says Scott Blanchard, president of The Ken Blanchard Companies. “Platforms from companies like Intrepid and Degreed have allowed us to create a cohort-based design that stretches the learning out over a period of…
Dear Madeleine, I manage a department in a large manufacturing organization. Some parts of our business are going gangbusters, but my area is suffering from a slowdown due to the restrictions and economic impact of Covid-19. We were able to redeploy some of my people to the busier parts of the business, but still ended…
Dear Madeleine, I thought I could take it, but now I am not so sure. I live in a state that is just now having an explosion of Covid-19 cases. I thought at this point things would be going back to semi-normal, yet it appears things are going from bad to worse. My mother is…
Dear Madeleine, I am a director in a small company. My boss (a boomer) keeps mentioning that I need to develop my brand. I really don’t understand what she means. The more I learn about personal branding, the more it feels like something that can limit me. It also feels like kind of an old,…
Ken Blanchard says it is difficult for leaders to plan for the future while they are also managing the day-to-day. For that reason, he suggests organizations have two groups of leaders: one that focuses on the present and a second that looks toward the future. In their new book Lead from the Future, Mark W.…
A common coaching objective for executive clients is to exude greater executive presence while also being authentic. Many successful leaders are known for having exceptional executive presence. When you see this quality, you just know. However, when you don’t see it—you also know. The path to executive presence can be challenging due to the following…
Dear Madeleine, It has recently become apparent that one of my newer direct reports is lying. In one instance, he told me a presentation was proofed and ready to go and I found out it wasn’t when I went into the document on our shared drive to make a change. In another instance, I learned…
“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…
