Trust – You’ve Got To Give It Before You Get It

While recently teaching a class on Building Trust, I found myself giving the participants this admonishment: “Just like anything in life, you’re going to get out of this what you put into it.” I’m not quite sure where that came from, but I suspect it was the words of advice given to me over the…

Employee Reacted Poorly to Your Feedback? Ask Madeleine

Dear Madeleine, I am a manager at a fairly new and fast growing software-as-a-service company. I have been managing people forever and nothing like this has ever happened to me. I recently gave some feedback to a new employee I’ll call LK. Despite having received step-by-step directions on a certain task, she had done it…

Creating A Compelling Vision for Your Team

It’s a timeless truth that bears repeating: Good leadership starts with a vision. Why? Because leadership is about going somewhere. If you don’t know where you’re going, your leadership doesn’t matter. Great leaders understand this and mobilize others by coalescing them around a shared vision. A compelling vision will help you and your team get…

Design for How People Learn with Julie Dirksen

Creating a great learning experience is more difficult than it seems. And when you add rapidly changing work environments and technology to the mix, it might even be overwhelming. Enter learning strategy and design expert Julie Dirksen with tips and tools from her book, Design for How People Learn. Dirksen combines the fundamental concepts of…

Engaging in Your Employees’ Development

Most companies want their employees to continue to grow and develop because they know employee growth benefits not only the individual but also the organization. For example, how would productivity change if an employee became a more effective communicator or learned to manage others using a coach approach? To foster employee growth and development, organizations…