Dear Madeleine, I have a long-time employee who is very smart, understands his job, and gets things done. He manages a small but powerful team of individual contributors and his people really like and respect him. We recently invited him to join an elite group in the company to do visioning and strategy work. It…
For many years I reported to the same manager. He was very supportive and made time frequently to meet in person, one-on-one, to discuss both my ongoing work and my development. Then something changed. My manager became very distracted. The source of this distraction? His new smartphone. Every time it buzzed or beeped, he would…
Dear Madeleine, I am what’s called a “people leader”—I lead individual contributors at a global software giant. I am also a technical contributor as a subject matter expert in a specific application. I don’t love managing people. I am quite reserved and I find it tiring—but it is the only way to get ahead in…
Dear Madeleine, I missed a back to school event for my kids last night. My wife called to ask where I was, and I had completely forgotten that I was supposed to be there. I saw it on my calendar and then it was gone from my mind. My wife is really mad because I…
Dear Madeleine, I was asked to present to the senior leadership team and the board of my company. I was excited and nervous—and prepared, I thought—but probably not enough as it turns out. Just as I was about to begin, I kind of lost my mind. I started to sweat uncontrollably and my heart started…
Dear Madeleine, I work as a subject matter expert on sales and implementation teams for integrated software. I get pulled into all kinds of teams. I am constantly being told to join new teams and I feel like I’m doing most of the work on the teams I am already a part of. My problem…
Dear Madeleine, A couple of months ago I received a promotion I was really hoping for. Now I have fifteen direct reports where I used to have seven. Everything I am reading says I should be doing regular one-on-one meetings with each person, but my own workload has doubled and I have no idea how…
Dear Madeleine, I lead a business for a global company. I am very bright and hardworking, have risen fast, and continue to rise. I will probably end up being a senior leader for the company someday—if not here, then in another area. My problem: I am a jerk. I have heard others describe me as…
Dear Madeleine, I am smart, I work hard, and I am a pleaser. These qualities have made me very successful. I am now a senior manager in a fast-paced, high-pressure service business. My problem is that I have created a monster in my boss. She is so used to my pleasing perfection that she pretty…
Dear Madeleine, My boss is amazing. She has been a mentor for me and I admire her and learn from her every day. She has freakish stamina, is extremely bright and creative, and has a ton of experience and a huge grasp of strategy, management, and execution. There is nothing I wouldn’t feel comfortable asking…
Power. The word itself evokes a reaction. What thoughts or feelings do you have when you think of power? Perhaps you picture an organizational chart where the boxes at the top are imbued with more power than those below. Maybe you imagine an iron fist, representative of a person who rules over others with absolute authority.…
Dear Madeleine, I really messed up—and I’m so embarrassed I’m thinking of quitting my job. I yelled at one of my direct reports during a team meeting. I was very tired because I had been up all night with a sick kid, and I was super stressed because several of my own deadlines were looming.…
“I don’t have enough hours in the day to get my work done.” It’s a common complaint I hear from my coaching clients—especially those who are newer to a management role. Very often when we are talking about their workload I notice that they are taking on “monkeys” that aren’t theirs. Monkeys? you might be…
Dear Madeleine, I am at my limit and hope you can help. I am a senior team leader with a very high performing intact team. We have a new, very inexperienced board who is wreaking havoc with the way I run my business. They are putting nonrealistic pressures on me to generate numbers that are…
Dear Madeleine, I have just started a job at a well regarded local firm. I have many years of office experience, but this is the largest firm I have ever worked for. My job is as an admin to a senior employee—he is not quite a VP, but that is his general level of authority.…
