Servant Leadership—Do’s and Don’ts When Creating a Curriculum for Your Organization

Learn how to create a servant leadership culture in your organization. The just published June issue of Blanchard’s Ignite newsletter shares tips and strategies for leadership, learning, and talent development professionals. Highlights include Do’s and Don’ts When Creating a Servant Leadership Curriculum You have to resist the temptation to treat a servant leadership initiative as just…

Coaching and the Importance of Now

Great coaches are trained to be fully present with clients. We are good at it. We know how to reduce distractions, quiet the mind, and put all of our attention on the client. But that doesn’t mean it is easy for us! There are times when it isn’t easy at all.  Staying in the now…

How Much do you CARE About Your Customers?

Editor’s Note: This guest post is by Hunter Young. Think about this past week. Did you go to a business where you received below average customer service? Did it make you feel unwanted? Did you feel like leaving right then? If you answered “yes” to these questions, you’re not alone. Thousands if not millions of…

Mike Rognlien on This Is Now Your Company

As a part of onboarding, Mike Rognlien, builder of awesome people at Facebook, would always ask new employees if the culture at Facebook was a deciding factor in their decision to join the company. “Every time, in more than six years of asking that question, almost every hand would go up,” says Rognlien. “Then I would…

Do You Engage in Mental Jabbering?

For about a year now, it seems everywhere I turn I hear people talking about the power of mindfulness. To me, mindfulness means paying attention to your experience from moment to moment. Because I keep hearing and reading about this topic, I figure the universe is telling me this should be my development focus right…