Presenting Your Training Initiative to the CFO

Leadership, learning, and talent development professionals are sometimes a little nervous talking with chief financial officers. CFOs ask hard questions and want to see demonstrable bottom-line impact for training initiatives being proposed. It doesn’t have to be an adversarial relationship, says Craig Spitz, CFO at The Ken Blanchard Companies. “As gatekeeper of the financials, the…

Your Admin is Terrible? Ask Madeleine

Dear Madeleine, I am a senior leader in a large commercial services organization. I spent many years learning how to make good use of an assistant and I’ve always made sure I had a great one. Over the last few years, the company has been reducing the size of the administration group and I have…

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Is a Hyper-Connected Work Environment Causing Bad Management Habits?

In today’s extremely busy, always-on work environment, communication is often driven by what needs to get done right now. It is fragmented, reactive, and more about immediate response than it is about long-term development or relationship building. “Rarely do we hear each other’s voices these days,” says Pat Zigarmi, leadership expert and founding associate with…

Do You Focus on What’s Wrong—or What’s Right?

This guest post is by Lynn McCreery. Managers sometimes have difficulty focusing on both people and results.  They want associates to feel excited about their work, but also need them to perform. Many managers feel they have to choose—and most choose results, focusing on people only when improvement is needed. If organizations want to create…

Want to Improve Work Performance? Focus on Your Conversations

A new infographic released by The Ken Blanchard Companies shows that work communication isn’t happening with the quality or frequency people are hoping for.  The infographic looks specifically at one-on-one conversations and finds huge gaps (20 to 30 percent) between what employees want and what they actually experience when conversing with their manager. These gaps…