Dear Madeleine, My company has recently started offering coaching to all managers at my level. It is optional. I have read what our HR department has posted about it, but they didn’t give much information. I always thought coaching was for underperformers, but that isn’t how they are selling it. What would I work on…
Aloha Madeleine, I’m currently a Human Resources director in the hospitality industry. I believe right now, more than ever, our industry needs strong coaches. What resources can you share to help me strengthen these skills through self-learning? Any suggestions you have would be most welcome! Mahalo! Want to Be a Better Coach ________________________________________________________________ Dear Want…
Most companies want their employees to continue to grow and develop because they know employee growth benefits not only the individual but also the organization. For example, how would productivity change if an employee became a more effective communicator or learned to manage others using a coach approach? To foster employee growth and development, organizations…
Dear Madeleine, I am the EVP of sales for a global professional services and SAS company. As you can imagine, we are reeling from the pandemic and the economic train wreck that seems to be coming at us. In the midst of this chaos, I have a long-tenured sales professional—let’s call her G—who is running…
“What do we live for, if not to make the world less difficult for each other?”—George Eliot As the world struggles for certainty in this unprecedented time, many are feeling the need to serve others in every way we can. Like most leaders we know, you may be struggling to find the best way to…
Each week, Ask Madeleine columnist Madeleine Blanchard answers reader’s questions about pressing problems at work. Here are the most viewed questions of 2019 while Madeleine is on holiday vacation. New Ask Madeleine posts will return on January 4. Happy Holidays! David Witt, Editor, Blanchard LeaderChat About the author Madeleine Homan Blanchard is a master certified coach,…
Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had a positive attitude, and worked well with everyone. A cheery ray of sunshine on the team. About six months ago,…
For most, if not all organizations, their employees are their number one asset. This makes the wellbeing, the engagement of employees very important. Why? Because engaged employees are passionate about their work. They strive to provide superior customer service, solve problems, and find innovative approaches. A great way to generate a significant positive affect on…
One of the most powerful underpinnings of high impact coaching is the match between the client and coach. This match is based on many things and is both a science and an art. Here is how we successfully match clients with coaches at Blanchard. We know our coaches—their strengths, their style, and who fits the…
Managers who understand how to conduct useful management, coaching, and mentoring conversations can address the needs of their employees quickly and effectively. The challenge is knowing when each conversation is most appropriate. Without clear distinctions it is easy for these conversations to blend together and overlap. And once that happens, managers may find themselves attempting…