Star Performer Not Performing? Ask Madeleine

Dear Madeleine, I am the EVP of sales for a global professional services and SAS company. As you can imagine, we are reeling from the pandemic and the economic train wreck that seems to be coming at us. In the midst of this chaos, I have a long-tenured sales professional—let’s call her G—who is running…

5 Ways Coaching Can Support Leadership & Development

“What do we live for, if not to make the world less difficult for each other?”—George Eliot As the world struggles for certainty in this unprecedented time, many are feeling the need to serve others in every way we can. Like most leaders we know, you may be struggling to find the best way to…

“People Think You’re Having an Affair at Work?” Ask Madeleine Top Questions of 2019

Each week, Ask Madeleine columnist Madeleine Blanchard answers reader’s questions about pressing problems at work. Here are the most viewed questions of 2019 while Madeleine is on holiday vacation. New Ask Madeleine posts will return on January 4. Happy Holidays! David Witt, Editor, Blanchard LeaderChat About the author Madeleine Homan Blanchard is a master certified coach,…

Not Sure How to Save a Struggling Employee? Ask Madeleine

Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had a positive attitude, and worked well with everyone. A cheery ray of sunshine on the team. About six months ago,…

4 Ways to Provide Individual Attention Like a Coach

For most, if not all organizations, their employees are their number one asset. This makes the wellbeing, the engagement of employees very important. Why?  Because engaged employees are passionate about their work.  They strive to provide superior customer service, solve problems, and find innovative approaches.  A great way to generate a significant positive affect on…

Stop Trying to Be Everything to Everyone—Making Distinctions between Managing, Coaching, and Mentoring

Managers who understand how to conduct useful management, coaching, and mentoring conversations can address the needs of their employees quickly and effectively. The challenge is knowing when each conversation is most appropriate. Without clear distinctions it is easy for these conversations to blend together and overlap. And once that happens, managers may find themselves attempting…

The Leader as Coach – 3 Common Traps to Avoid

A leader’s ability to coach effectively can really foster the development of the people they lead.  But like any leadership style, using a coaching style incorrectly has its drawbacks—especially if you are new to it.  Here are a few of the common mistakes. The leader does the heavy lifting.  To be effective, a coaching conversation…

Adding Coaching to the HR Business Partner Role

The HR business partner is a strategic asset to leaders in business units. The HRBP provides advice, solves problems, acts as a sounding board, and more and more often is also called upon to coach the leader. Blanchard has worked with a number of clients who are using this strategy along with external coaching for…