I don’t have an exact count, but over the years of conducting training classes on Building Trust or speaking to large groups about trust and leadership, I’ve worked with thousands of employees around the globe from all sorts of organizations and industries. Frequently I will ask people to respond to this question: “Raise your hand…
Who doesn’t like positive feedback? It’s great to feel you have done a job well, beat a target or helped others. Being recognised boosts our confidence, self esteem and drives us to perform well. According to a study in Forbes complimenting workers can have a similar impact and incentive as cash rewards. They found ‘scientific…
I first heard this story a few years ago – my Granddad sent me it in an e-mail. He sends me a lot of things, as it’s his way of letting me know that I’m thought about, but for some reason, this story stuck in my mind. I can’t be sure who this should be…
In the spirit of today’s Thanksgiving holiday in the United States, I thought I’d share ten simple and easy ways to tell your employees “thank you.” Telling an employee “thank you” is one of the simplest and most powerful ways to build trust, yet it doesn’t happen near enough in the workplace. Whenever I conduct trust…
A few months back, I asked a group of leaders for a show of hands on who had experienced either oversupervision or undersupervision. Almost every hand went up. But then I asked how many had themselves oversupervised or undersupervised their direct reports. Only one or two hands shyly peeked out from the crowd.
So what’s going on? Well, leaders can sometimes be unaware of what they should and should not be doing. And this lack of awareness separates good leaders from great leaders. Great leaders know that leading is a never-ending journey that can be filled with treacherous obstacles.
So what do you need to know to become a great leader?
Looking past the viral-oriented nature of this video, the main concept presented is critical for leadership. Thoughts, when attached to emotions other than sadness, generally have higher “infection” rates. Thus, it is important to generate more emotion (hopefully positive and not anger-inducing) around messages that you want your direct reports to remember or share. It…
“Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment.” ~Bill Walsh I frequently ask participants in my workshops: “How many of you are getting too much praise?” I generally get a chuckle but rarely a raised hand. Yet time and time again, employees report that sincere, meaningful…
If you think for a minute about your average workday, how would you divide that workday between focusing on positives versus focusing on negatives? Do you tend to catch people doing something wrong more often than doing something right? If you answered “yes”, you might be adding to the overall negativity, yourself. This negative focus…