Got Dinged on an Internal Survey? Ask Madeleine

Dear Madeleine, I lead a business unit in a global services company. Our sector is highly competitive and it is “go go go” all day, every day. Our company recently instituted an internal survey designed to measure employee experience and asked business units and departments to give feedback on each other. Our business unit got…

Too Smart for Your Own Good? Ask Madeleine

Dear Madeleine, I am a team lead (the youngest, thank you very much) in a fast and fun Silicon Valley startup. Everything was fine until I was made a lead. The problem: I am just too smart. I know that sounds terrible, but it is true. I actually have an IQ of about 170, and…

4 Keys to Being More Mindful at Work: A Coaching Perspective

I like how mindfulness expert Jon Kabat-Zinn defines mindfulness. He says, “There is nothing particularly unusual or mystical about being mindful. All it involves is paying attention to your experience from moment to moment.” For the leaders I coach, much of their workday moments are spent in email, in meetings, or tap, tap, tapping on…

4 Ways to Experience the Joys of Coaching

There is a joy that coaches experience when they provide leaders with the one-on-one support that increases effectiveness and professional growth. That sense of satisfaction is available to managers at all levels in an organization if they are willing to adopt some of the behaviors that professional coaches use. Below are a few key skills…