In this episode, Vicki Halsey, author of Brilliance by Design, shares a case study of a team putting the ENGAGE model into practice. For years, both in the school environment and in corporate education, Vicki Halsey observed what was happening in classrooms—a teacher standing in front of a group of people, talking at them. The…
In this enlightening episode, Brené Brown describes her research study, seven years in the making, that looks at the future of leadership and the barriers and obstacles to daring leadership. “One of the most important findings of my career is daring leadership—a collection of skills and practices that are teachable, observable, and measurable. It’s learning…
In this episode, Susan Fowler explores how most companies expect managers to motivate their people to accomplish goals. Managers may try many different methods to encourage people to reach their goals, from rewards and recognition to pressure and intimidation. But research indicates that these methods just don’t work. “When did we get to the point…
In this episode, Don Yaeger, author of Great Teams: 16 Things High Performing Organizations Do Differently, discusses his research on why some teams win when others fail. “My research of the business and sports world uncovered sixteen things that successful teams do, and I grouped them into four main pillars,” explains Yaeger. (As you listen,…
Learn six strategies for turning a pressure situation into an opportunity. In this episode, Judd Hoekstra, coauthor of Crunch Time: How to be Your Best When It Matters Most, talks about the skill of reframing—intentionally thinking about a situation in a new or different way to improve performance. “When faced with a stressful situation, it…
In this episode, Alex Hutchinson shares what he learned from ten years of researching human performance. He explains that whether you are running a marathon, building a career, or raising a family, you will have fundamental struggles. And even though the situations are very different, the struggles are similar. “Human achievement relies upon the ability…
What does it take to become a world-class leader? In this episode of the LeaderChat Podcast, we speak with Elena Botelho, coauthor of The CEO Next Door: The 4 Behaviors that Transform Ordinary People into World-Class Leaders. “Most ideals about why people are successful are driven by stereotypes and gut feel rather than facts and…
As a part of onboarding, Mike Rognlien, builder of awesome people at Facebook, would always ask new employees if the culture at Facebook was a deciding factor in their decision to join the company. “Every time, in more than six years of asking that question, almost every hand would go up,” says Rognlien. “Then I would…
What are your beliefs about customer service—and how are they driving the customer experience in your company? That’s one of the key questions Kathy Cuff and Vicki Halsey, coauthors with Ken Blanchard, explore in their book Legendary Service: The Key Is to Care. Cuff and Halsey share a four-part CARE model to help readers and…
How do you decide when to take on a new task or a new job? Could we thrive with a little bit more intentional thought? According to best-selling business author Dan Pink, there is a large and growing amount of research that gives clear guidance on how to get systematically better and smarter about making…