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Communication Skills

Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine

Dear Madeleine, I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how to respond to the pronouns I’m seeing on recent email. For example, I am now seeing She/Her or He/Him on email signatures and video conference meetings…

September 26, 2020 in Communication Skills.

Two Rival Functions in the Company Constantly Fighting? Ask Madeleine

Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing fingers, blaming, asking for the other side to…

August 15, 2020 in Communication Skills.

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4 Ways Managers Cheat Their Employees

The legendary college football coach Woody Hayes once said there were four ways he could cheat his players: do for them what they can do for themselves, allow them to get by on less than their best effort,… Read More

We Must Move From Self-Serving Leadership to Leading at a Higher Level

The events of January 6th, 2021 in our nation’s capital starkly illustrate the results of self-serving leadership. As I tweeted last night, there aren’t enough adjectives to describe the despicable acts that took place yesterday. I’m embarrassed and… Read More

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