Dear Madeleine, I have been a manager for a couple of years. My company provided zero training. I kind of figured things out as I went along, and took a lot of online courses. I’m doing okay. My issue is that there is just too much work. I’ve tried putting in ten-hour days, being super…
Dear Madeleine, I work for a national mortgage company and recently took over a team from a leader who had led it for 37 years. Every single person on the team is more experienced in the business of the team than I am. And every one of them is very disengaged because their former leader…
Dear Madeleine, I have been working for a company for a few years now. They moved to an Unlimited PTO policy just as I joined. It was heavily promoted in the recruiting stage. Things went fine the first couple of years. I took the typical PTO breaks—December holiday time, a couple of days in the…
Dear Madeleine, There is a woman on my team who is driving me crazy. I am on the young side and she is nearing the end of her career, but I don’t think it is just about generational differences. In fact, she drives everyone crazy. She always thinks she knows best and assumes I know…
Dear Madeleine, I work in the communications media studio for a large company. I’m kind of entry level here, but I have a lot of experience directing video. I often end up working with very senior people to get short videos made for client work, proposals, stuff for the website, etc. Many high level people…
Dear Madeleine, I have been offered a promotion and need to make a recommendation for the team member who will be promoted into my job. I have one very likely candidate: my most promising employee. She is consistent with her deliverables and has led some projects for the team with great results. She gets along…
Dear Madeleine, I am an executive leader for a giant global organization. Last week, massive layoffs were announced. I have a team of twelve direct reports with hundreds of people reporting up to them. I don’t know every person, but I know a lot of them. Layoffs are going to be devastating for these people.…
Dear Madeleine, This isn’t really a work problem, it is a life problem caused by success at work. I am the CEO of a respected company and have been successful beyond my wildest dreams. I was the first in my family to go to college, let alone get an advanced degree. I am incredibly persistent…
Dear Madeleine, I have an employee who is very dependable and is doing an excellent job. I am certain he will do very well here, long term. He has been with the company about a year, has developed confidence, and often catches errors before it is too late. He is trusted and his peers go…
Dear Madeleine, I was recently promoted to a VP role in my company. It was a bit of a surprise as I thought my boss would never leave—but he did, quite suddenly. I have been in the role now for about five months. My new boss keeps telling me I need to “get out of…