“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…
As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply focusing on acting like a leader is a poor substitute for developing the character and behaviors of someone who truly…
Dear Readers, This week I am using this space to address my own questions—questions that have been on many people’s minds: How can I help? What can I do? What actions might count? We can no longer look away. The time has come to challenge ourselves to be better humans. It is hard to know…
“So many of us are dealing with changes to our work routines. It’s generating a mountain of new requests and tasks that require us to get things done using new guidelines, practices, and procedures,” says bestselling business author Dr. Vicki Halsey, VP of Applied Learning at The Ken Blanchard Companies. “Leaders need to: (1) be…
Dear Madeleine, I know I should be grateful to have a job, and I love the company I work for. BUT. My whole company is madly trying to stay afloat and reinvent itself and I have more work coming at me than I can possibly do. I am working 16-hour days. I have my laptop…
Dear Madeleine, Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone who asked for feedback. This manager, however, gave me feedback so often there was no need to ask for it. She seemed…
In this age of fast-moving markets, fickle consumers, and unprecedented risks, we need leaders who think and act like entrepreneurs. In his latest book, Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff, Joel Peterson explains the important difference between an entrepreneur and an entrepreneurial leader: Entrepreneurs can launch new ventures…
Dear Madeleine, Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone who asked for feedback. This manager, however, gave me feedback so often there was no need to ask for it. She seemed…
I had an upsetting experience yesterday. Amid our current environment of chaos, confusion, and uncertainty, I find that people are generally behaving pretty well. I’ve noticed this at the grocery store, which I now visit only about once every ten days. Social distancing is in effect, with dots or X’s every six feet marking where…
Dear Madeleine, I am the EVP of sales for a global professional services and SAS company. As you can imagine, we are reeling from the pandemic and the economic train wreck that seems to be coming at us. In the midst of this chaos, I have a long-tenured sales professional—let’s call her G—who is running…