Boss Has Gone Silent? Ask Madeleine

Dear Madeleine, Ever since the beginning of this work-from-home situation, our entire department feels like it is on hold. The reason? Our seriously old school boss is not at all comfortable with meeting via phone or web conferencing. He was always a stickler for meeting in person, and has just kind of fallen apart. I…

No Support for Hiring New People? Ask Madeleine

Dear Madeleine, I am a mid-level manager with a large team in a low-profile but significant government agency. I say significant because substantial numbers of citizens depend on us for critical services. The chaos here has been profound over the last year or so. Senior leaders keep quitting or getting fired, mandates turn on a…

Can’t Read Your Boss’s Mind? Ask Madeleine

Hi Madeleine, I have a great job that I love in a fast paced, entrepreneurial young company.  We are a small shop, so for some projects I work directly with the CEO. I’ll call him Rob.  My problem is that Rob seems to expect me to read his mind. He rarely gives me any specific…

Boss Acting Weird? Ask Madeleine

Dear Madeleine, I am a fairly new marketing manager for a large consumer goods firm. I have three great people who work for me—I inherited them, so I lucked out. We function like a well-oiled machine. The problem is my boss. She was promoted about two years ago and now oversees several managers of different…