Dear Madeleine, I am the general manager of a hotel property. I have always received great performance reviews, have high employee retention numbers (a big issue in my business) and my teams seem to really like working with me. About nine months ago I got a new boss and she is a crazy micromanager. She…
Dear Madeleine, After years of working under a very bright, well organized manager who communicated clearly, I now have a new manager who is—well, a twit. He was a new hire who managed another department and when our old manager left they moved him into this job. It is a lateral move for him and…
Dear Madeleine, I got a new boss about six months ago and I have been watching and waiting to see how he is going to pan out. So far, so good, I think—except for one thing that is really burning my toast. Literally the first thing he did was to put a stop to all…
Dear Madeleine, I am a mid-level manager with a large team in a low-profile but significant government agency. I say significant because substantial numbers of citizens depend on us for critical services. The chaos here has been profound over the last year or so. Senior leaders keep quitting or getting fired, mandates turn on a…
Dear Madeleine, I like my boss and I think she is smart—but she is a total flake. She loses documents, she is always late, and she can’t seem to understand how our calendaring system works so she misses meetings because they aren’t on her calendar. This isn’t obvious just to us, her team; her peers…
Hi Madeleine, I have a great job that I love in a fast paced, entrepreneurial young company. We are a small shop, so for some projects I work directly with the CEO. I’ll call him Rob. My problem is that Rob seems to expect me to read his mind. He rarely gives me any specific…
Dear Madeleine, I am a fairly new marketing manager for a large consumer goods firm. I have three great people who work for me—I inherited them, so I lucked out. We function like a well-oiled machine. The problem is my boss. She was promoted about two years ago and now oversees several managers of different…
Dear Madeleine, I’ve recently been promoted to my first managerial role. Prior to my promotion, I had been an individual contributor here for more than 14 years. My new role has me climbing a steep learning curve because I am not working in the same group I had been in before. I’m not worried about…
Dear Madeleine, I am a manager of a large team. I like my work, the mission of the company is meaningful, and we make a difference in the world. I have a reputation for being a good manager and getting things done on time and under budget. My boss, who is fairly new—and, frankly, in…
Dear Madeleine, I am a regional VP in a global asset management firm. I am stationed far away from headquarters as I am responsible for all of the projects in my region. My boss and his boss hold regular conference calls I am expected to attend. I am often tasked with presenting plans and budgets…