The Top 5 Characteristics of Servant Leaders

In their academic paper Identifying Primary Characteristics of Servant Leadership, researchers Adam Focht and Michael Ponton share the results of a Delphi study they conducted with scholars in the field of servant leadership. A total of twelve characteristics were identified, five of which were agreed upon by all of the scholars polled. These five most…

Leadership Lessons from Sir Paul McCartney

I am one of the millions of people who has recently enjoyed a 24-minute video escape into happiness—also known as Paul McCartney Carpool Karaoke. The video is fun, it is revealing, it is touching, and it stays on your mind for days to come. That’s lovely in and of itself.  But besides Penny Lane, the…

Don’t Like a Suggested New Hire? Ask Madeleine

Dear Madeleine, I manage a large team of accountants and other kinds of finance experts. We recently posted a job for a senior budget analyst. One of the applicants is a person who was in the finance department a couple of years back. I wasn’t his boss, but I wasn’t impressed with him then and…

Get a Pay Raise or a Better Boss? Survey Says…

Ask yourself this question: If I gave my employees a choice between receiving a pay raise or me becoming a better boss, which would they choose? Chances are you’d probably say your employees would choose a pay raise, right? I mean, after all, who wouldn’t want more money? Taking a few liberties with the classic…

The Real Culprit Behind Today’s Crisis of Trust

“An Implosion of Trust”—That’s the headline of the executive summary of Edelman’s 2017 Trust Barometer. Their annual trust survey and report goes on to cite grim statistics about the state of trust in the world: Trust in government, business, media, and NGOs declined broadly over the last year, the first time this has happened with all…