So You Think You Want a Coaching Culture?

If someone asks my opinion about their organization making a shift to a coaching culture, I won’t say “think again, my friend”—but I will say “let’s think this through before you go spending a lot of money on consultants and a lot of time and energy rallying the troops.” Who am I to say anything?…

3 Ways to Help Managers and Direct Reports Collaborate to Achieve Goals

Want a more purposeful, aligned, and engaged organization? “Make sure managers and direct reports are taking a collaborative approach to performance,” says Susan Fowler, senior consulting partner with The Ken Blanchard Companies and coauthor of the company’s Self Leadership training program. “It starts with agreed-upon goals,” Fowler continues. “In my early days as a consultant,…

Managing a Team That’s in Constant Turmoil? Ask Madeleine

Dear Madeleine, I was recently hired into a manufacturing company in the engineering department. I am leading two different teams. One of the teams is running smoothly, and the other one is a disaster. Disaster team is in constant turmoil— to the degree that some members of team are not even speaking to each other.…

5 Keys to Organizational Culture Change

In its simplest definition, culture is the way things get done in an organization. It’s about the behaviors and attitudes of employees and management and how that translates into different approaches to performance—both good and bad. If you are a leader looking to improve your organization’s current culture and work environment, here are five steps…

Leaders, Use this Approach for Better Employee Accountability

In his work consulting with business leaders at top organizations around the world, best-selling author Ken Blanchard explains that for best results, leaders need to combine a focus on people with a simultaneous focus on results.  It’s this one-two combination that delivers the greatest impact. Managers need to have a shared responsibility with direct reports…