A Bottom-Up Approach to Leadership that Works

“If your people don’t reach their full potential, neither will your organization,” says Susan Fowler, a senior consulting partner with The Ken Blanchard Companies. “The bottom line depends on the front line.” “The research shows that the front line people are the ones who are essential to making your initiatives work—whether it’s implementing a change…

Coaching Done Right—4 Steps that Set People Up for Success

It’s important to ensure that people who are about to receive coaching are set up for success. When using coaching as a development methodology, an experienced coach will take four steps to make sure the engagement has the best chance to achieve desired outcomes. Here’s what to look for in the coaching interactions you set…

Coaching Matrix ROI

Measuring Coaching from Four Perspectives

Getting to a great outcome for coaching can be tricky. Clients—the recipients of coaching—can always tell you if they enjoyed the process. They can even tell you if they found coaching to be helpful. But it’s often more difficult to determine the actual value in business terms or in life outcomes. What happens on the…

Growing Fast and Can’t Keep Up? Ask Madeleine

Dear Madeleine My question is: how does an organization scale their management team and keep skills sharp as they grow?  We are a software development services shop and we are growing fast—we currently have 30 people in management positions. It’s getting more difficult each day to make sure everyone is managing from the same playbook. …