4 Steps to Authentic Behavior Change

A new year is upon us. For many people, this time of year represents “out with the old, in with the new”—a new start or a new opportunity. I believe right now is the best time for self-reflection toward creating goals and identifying behaviors you need to become the person you want to be in…

Can’t Get People to Change? Ask Madeleine

Dear Madeleine, I am a senior leader in a mid-sized organization. I introduced a new strategic approach to the organization about six months ago. In some parts of the organization, things are going well. In other areas, however, people are just not catching on. Specifically, four departments are still doing things the old way and…

Don’t Put Off Your Own Personal Development

Many leaders I work with know they would benefit from developing new skills but aren’t sure how to fit learning into their already packed schedule. I encourage them to think of their workplace as an on-the-job learning lab or playground where they can experiment with a new skill or behavior. I use this language because…

So You Think You Want a Coaching Culture?

If someone asks my opinion about their organization making a shift to a coaching culture, I won’t say “think again, my friend”—but I will say “let’s think this through before you go spending a lot of money on consultants and a lot of time and energy rallying the troops.” Who am I to say anything?…

3 Ways to Help Managers and Direct Reports Collaborate to Achieve Goals

Want a more purposeful, aligned, and engaged organization? “Make sure managers and direct reports are taking a collaborative approach to performance,” says Susan Fowler, senior consulting partner with The Ken Blanchard Companies and coauthor of the company’s Self Leadership training program. “It starts with agreed-upon goals,” Fowler continues. “In my early days as a consultant,…

Managing a Team That’s in Constant Turmoil? Ask Madeleine

Dear Madeleine, I was recently hired into a manufacturing company in the engineering department. I am leading two different teams. One of the teams is running smoothly, and the other one is a disaster. Disaster team is in constant turmoil— to the degree that some members of team are not even speaking to each other.…