Coaching Matrix ROI

Measuring Coaching from Four Perspectives

Getting to a great outcome for coaching can be tricky. Clients—the recipients of coaching—can always tell you if they enjoyed the process. They can even tell you if they found coaching to be helpful. But it’s often more difficult to determine the actual value in business terms or in life outcomes. What happens on the…

Growing Fast and Can’t Keep Up? Ask Madeleine

Dear Madeleine My question is: how does an organization scale their management team and keep skills sharp as they grow?  We are a software development services shop and we are growing fast—we currently have 30 people in management positions. It’s getting more difficult each day to make sure everyone is managing from the same playbook. …

Infographic: Are One on One Meetings Meeting People’s Needs?

Meetings are a great way for managers to have quality development opportunities with their people. Sadly, survey research originally conducted by The Ken Blanchard Companies together with Training Magazine in 2013 shows that most managers are missing the boat.* Surprisingly, while meetings should include discussions about goals and objectives, it’s not happening as often as it…

CEO Making You Crazy? Ask Madeleine

Dear Madeleine, I am a VP of supply chain in a vast multi-billion dollar global consumer products company. Our CEO is really smart—a true visionary—and I have a great relationship with him. We always have good conversations when we are together. He works out of the European headquarters while my division is in the US,…

3 Ways to Take Back Control of Your Job

I like to think of myself as a self leader. I know my strengths and weaknesses, desires, and character. However, being self aware is only the first step. Turning that awareness into action and actually becoming a self leader is tricky. Sometimes when things don’t go my way, I need a reality check—and I ask…