Dear Madeleine, My boss is the Chief Revenue Officer for a billion-dollar, publicly traded company, and I am watching her melt down in real time. She has been in the job for two years and has made one spectacularly bad decision after another. Sales have tanked to an all-time low. I know for a fact…
Dear Madeleine, I was recently promoted and I am drowning. I am still supporting the person who took my former job while trying to get my head around my new job. My new team is huge, and I didn’t know any of them until I stepped into this job. I couldn’t get through my email…
Dear Madeleine, You have answered many questions about being a mentor—but as a young person in my first job, I wonder how I can find a mentor. How do I go about it? How do I know if someone is the right mentor for me? Once I find someone willing to mentor me, how do…
Dear Madeleine, I am a senior analyst at an insurance company. I want to start building my leadership influence. I know my position is not at manager level yet, but I think leadership can happen at all levels. I am also very young compared to my colleagues who are at the same level in the…
Dear Madeleine, How should I deal with LinkedIn? Everyone who wants to “connect” with me ends up trying to sell me something. Sometimes it appears that a person has done their homework and has something useful to offer—but more often than not, it’s people who clearly know nothing about me. I feel like the original…
Dear Madeleine, I am the director of ecommerce marketing for a fairly new and innovative global digital logistics company. The marketing team is huge; there are three other directors for other kinds of marketing and we are all very busy. My problem is with my boss, our CMO. She is brilliant, she does a great…
Dear Madeleine, I am a partner in a medium-sized professional services organization headquartered in a large metropolitan city. I was recently at a private social function that some employees of my company also attended. It was quite a party, and pretty much everyone had way too much to drink, including me. One employee, a person…
Dear Madeleine, I am director of client services for a global financial consulting group. I have a direct report who has a lot going for her. She is a hard worker, always organized and prepared, and a top performer. She is ambitious and has lofty goals. But she lacks gravitas. Like her, I am a…
Dear Madeleine, I am really worried that my company is going to replace my entire team of graphic artists with AI. What can I say to people who have spent decades to get really good at their craft only to see themselves replaced by technology? I am literally losing sleep over this. I would appreciate…
Dear Madeleine, I manage an operations department for the headquarters of a large media company. I have six direct reports and about 70 workers who report to them. One of my direct reports recently left, and I was absolutely shocked at the things he told HR in his exit interview. He worked for me for…