Your Admin is Terrible? Ask Madeleine

Dear Madeleine, I am a senior leader in a large commercial services organization. I spent many years learning how to make good use of an assistant and I’ve always made sure I had a great one. Over the last few years, the company has been reducing the size of the administration group and I have…

Summer Reading for the Business Professional?  Ask Madeleine

Dear Madeleine, There are always recommendations for best summer reading and the lists usually point to fiction best-sellers.  Any suggestions for top business books?  I love a good novel but I also want to keep developing my skills. Business Minded   Dear Business Minded, There are so many great development focused books out there. I…

7 Best Books on Neuroscience for Coaches

Neuroscience has entered the coaching and leadership development conversation in a big way. The advent of the functional MRI machine has allowed neuroscientists to get a much better picture (literally) of what goes on in the brain under different circumstances. This new capability has given learning, leadership, and talent development professionals added insight into ways…

Dealing with a Difficult Employee? Ask Madeleine

Dear Madeleine, I manage a large team of graphic artists for a popular online magazine. A few of my people are employees who do other tasks for the magazine, but most of my artists are independent contractors. On the whole, they are professional and easy to work with—but a couple are simply a pain in…

Trapped Yourself in a Gilded Cage? Ask Madeleine

Dear Madeleine, I run the office of compliance for the parent company of a large financial institution. We are attorneys, paralegals, and accounting professionals. About a year ago, my boss was fired and I was made interim head of compliance. I’ve received no title change and no substantial raise, but they keep throwing stock at…