Dear Madeleine, I am the operations lead for a region in a global manufacturing company. I oversee physical plants and offices, and work closely with HR around issues of safety and compliance and supply chain. You name it, most problems end up on my desk. I manage four teams that report to me. I am…
Dear Madeleine, I have been managing people for years. All the companies I have worked for have provided solid training. I’ve always felt like I knew what I was doing—until now. The last training course I completed was packed with great content, but it ended up making me feel totally overwhelmed. I agreed, in theory,…
Dear Madeleine, I am an experienced executive. A few years ago, my company created a mentoring program. I have really enjoyed mentoring young new hires and have done several six-month stints. My first mentee and I have stayed in close touch and have become friendly. The kid is a rock star at work and has…
Dear Madeleine, I manage a team in a large company that recently went to an Unlimited PTO policy. I am glad, because tracking and trying to get people to take their PTO was a pain. So far, it has worked pretty well. The policy is that people need to request holiday time in advance, mainly…
Dear Madeleine, I work in a company that has recently gone to a matrix environment. It is kind of a disaster because no one seems to know what that means. Trying to get anyone to make a decision so I can move forward with projects on a deadline is making work incredibly stressful. I pride…
Dear Madeleine I work at a large global company. I was recruited right out of college. I was homeschooled, went to college early, and completed my undergrad and masters in four years. I only mention this to explain how I am a senior manager at 30. The only people who know my age are in…
Dear Madeleine, I am the CEO of a small but rapidly growing global employee relocation services organization. It is a complicated business. One of the complexities is that employment laws are different in every country and they change constantly. Our chief legal counsel is very talented and business savvy. But when we are trying to…
Dear Madeleine, I have had a film/video production business with a cofounder and partner for about seven years. We have been friends since college. I am the business operations and sales guy; my partner is the creative one. Some difficulties in our company were coming to a head right before Covid hit. We ended up…
Dear Madeleine, I recently graduated from college and started my first job. The job I was offered was the one I wanted, but on my first day I was moved to a different department and given a job that does not come close to the description of the job I signed up for. The person…
Dear Madeleine, I have had uncanny success in my company. I am extremely competitive and incredibly focused, and I work really hard because I live in fear of disappointing my boss or my customers. Now my boss wants to put me in charge of a whole region—to open an office with about 75 people reporting…