Got Dinged on an Internal Survey? Ask Madeleine

Dear Madeleine, I lead a business unit in a global services company. Our sector is highly competitive and it is “go go go” all day, every day. Our company recently instituted an internal survey designed to measure employee experience and asked business units and departments to give feedback on each other. Our business unit got…

Boss Has It in for One of Your Employees? Ask Madeleine

Dear Madeleine, I have a wonderful team. They are all very different, with different strengths and skill sets, which I think makes us well rounded. They lean on each other when they need to problem solve. My problem is that my boss seems to have it in for one my people—let’s call her “B”. We…

Too Smart for Your Own Good? Ask Madeleine

Dear Madeleine, I am a team lead (the youngest, thank you very much) in a fast and fun Silicon Valley startup. Everything was fine until I was made a lead. The problem: I am just too smart. I know that sounds terrible, but it is true. I actually have an IQ of about 170, and…

Work Friend is a Mess? Ask Madeleine

Dear Madeleine, I am the business unit CEO of a global consumer goods company. My CFO—let’s call him AG—is literally a genius; one of the smartest people I have ever worked with. I brought him with me from my previous company because he is good with numbers and he thinks strategically. He stays on top…

15 Attributes of Great Managers

Last spring my son was working as an intern at our company.  One day he came into my office and asked, “What is the one book on leadership I should read?” My mind raced.  There are just so darn many. Of course, I am a fan of Leading at A Higher Level, which outlines a…