New Hire Is Dressing Inappropriately? Ask Madeleine

Dear Madeleine, I am a VP of international sales in technology. We are a fast-paced and very lean startup, so we barely have any HR department and no employee manual yet—certainly no one who can help me with this. I recently hired a young woman who is just great. She is smart, quick, she goes…

15 Questions to Ask Before Recommending (or Receiving) Coaching

At Blanchard Coaching Services, we work with learning and development professionals in organizations to roll out coaching initiatives. Most of the people who are to chosen to receive coaching are excited about the prospect and immediately enthusiastic; however, some are not. These folks either miss the initial email from their L&D business partners, or they…

Sleepworking? Ask Madeleine

Dear Madeleine, I have been managing a team in the insurance industry for the last fifteen years. There has been a lot of change—mostly reductions in staff size and increases in work load—but basically it is pretty much the same stuff, just a different day, and has been for a long time.  My last kid…