Creating a Culture of Accountability

The hybrid/virtual work world presents many challenges for leaders. One of them is creating a culture of accountability. Some leaders still think accountability equals “butts in seats.” But that outdated belief has become completely antiquated during the pandemic. People have proven they can succeed in a remote work environment. Considering how quickly the workplace is…

Leading from a Distance: One Year Post COVID

Now that we’ve dealt with the initial implications of leadership and development in a COVID environment, L&D professionals are increasingly turning their attention to what the future will look like in a post-COVID world. Remote working will not go away after COVID—in fact, many research firms predict that 2021 will see the number of employees…

Six Best Practices for Recognizing Employees in the New Year

“Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment.” ~Bill Walsh I frequently ask participants in my workshops: “How many of you are getting too much praise?” I generally get a chuckle but rarely a raised hand. Yet time and time again, employees report that sincere, meaningful…

A Better Approach to Performance Management

What comes to mind when you hear the term performance management? For many managers and their staff, the term fills them with dread. A major reason for the negative reaction comes from the typical way performance management is implemented. Traditional performance management systems focus on evaluation. Managers set goals for direct reports at the beginning…

3 Steps to Becoming the Person You Desire to Be

“Growth is not steady, forward, upward progression. It is instead a switchback trail; three steps forward, two back, one around the bushes, and a few simply standing, before another forward leap.” –Dorothy Corkville Briggs Becoming the person we want to be is a gradual process. We learn and grow line upon line. Here is a…