Need Your Team to Be More Innovative? Ask Madeleine

Dear Madeleine I am fairly new director in a large global organisation. We are a liaison team designed to work in tandem with product development and marketing. I have a great team—all inherited and all very skilled and experienced. Their former boss (who was let go) was very rigid and very focused on process and…

The Power of Micro-Innovations

When we think of innovation, people like Thomas Edison, Henry Ford, and Steve Jobs tend to come to mind. The lone hero in solitude has a hold on our imagination, but the truth is that innovation is rarely the result of an inspired genius toiling away in a garage. Groundbreaking innovation takes lots of people.…

Boss Is Always Criticizing You? Ask Madeleine

Dear Madeleine, I have always really liked my job even though the workload is oversized and the hours are long. I provide expert advice and coaching around diet and weight management in a community medical clinic. I have a master’s degree in nutrition and am a registered dietitian. We are government funded and located in…

Restoring Trust During the Pandemic

Trust is the foundation of success, and the pandemic is putting enormous pressure on it. COVID has created a historic amount of stress and anxiety, which is testing the bonds of trust we have with each other. Making things more difficult is how seldom leaders and team members meet face to face these days, combined…

Not Sure about Blowing the Whistle? Ask Madeleine

Dear Madeleine, I work for a company that required everyone to come back to the office the second week of November. I thought it was too early, and was proven right by Omicron. The company is a traditional, conservative kind of place, and the CEO lost patience with the whole remote thing. I was happy…

2022 Learning and Development Trends: 3 Key Insights

What’s keeping L&D professionals awake at night? How has the pandemic affected our ability to learn? What awaits in 2022? We asked these questions to 800+ L&D professionals in an October 2021 survey. Jay Campbell, senior vice president of product development, and David Witt, program director, analyzed the data. They arrived at three key insights:…

Creating More Community in 2022

COVID-19 has been a major disruptor, forcing countless organizations to innovate and make a rapid shift to the virtual world. In some ways, this has been a good thing. Many businesses—including ours—have expanded operations and found new revenue streams online. People working from home have gained more flexibility in their work day and are saving…

Can’t Get People to Change? Ask Madeleine

Dear Madeleine, I have just been promoted to a very big role in an organization I have been with for two years. I came from another highly respected, very successful company. One of my mandates when I joined was to change some entrenched outdated processes and create a new strategic plan for my business unit.…