Creating More Community in 2022

COVID-19 has been a major disruptor, forcing countless organizations to innovate and make a rapid shift to the virtual world. In some ways, this has been a good thing. Many businesses—including ours—have expanded operations and found new revenue streams online. People working from home have gained more flexibility in their work day and are saving…

Ethics Being Tested at Work? Ask Madeleine

Dear Madeleine, I was recently hired to be a director for a customer service team that provides specialty roofing products to the construction industry. We have had a terrible time with our supply chain and the company has resorted to using what we all know are inferior components. As a result, our customers are coming…

Can’t Get People to Change? Ask Madeleine

Dear Madeleine, I have just been promoted to a very big role in an organization I have been with for two years. I came from another highly respected, very successful company. One of my mandates when I joined was to change some entrenched outdated processes and create a new strategic plan for my business unit.…

The Difference Between Employees and Employee Culture with Stan Slap

First released in 2015, Under the Hood: Fire Up and Fine-Tune Your Employee Culture by Stan Slap offers a message to leaders that is even more important in today’s work environment. Slap indicates that if you really want your business to operate at maximum performance, you need to understand the critical difference between your employees…

So You Think You Want a Coaching Culture?

If someone asks my opinion about their organization making a shift to a coaching culture, I won’t say “think again, my friend”—but I will say “let’s think this through before you go spending a lot of money on consultants and a lot of time and energy rallying the troops.” Who am I to say anything?…