4 Key Elements of Emotional Intelligence—A Coach’s Perspective

Everyone experiences emotions—happy, sad, angry, afraid, ashamed, etc. Emotions can move you forward or hold you back. Your reactions to others’ emotions can positively enhance a relationship or partnership, or negatively detract from it. People with high emotional intelligence are able to recognize emotions that surface within themselves and others. Emotional intelligence, also known as…

10 Ways Leaders Aren’t Making Time for their Team Members (Infographic)

Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. Researchers from The Ken Blanchard Companies teamed up with Training magazine to poll 456 human resource and talent-management professionals. The purpose was…

4 Tips for Mastering the Most Difficult Performance Management Conversation

In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips describes three types of conversations managers need to master—goal setting, feedback, and one-on-ones. One element within the feedback conversation—redirection—tends to be especially challenging for managers. It focuses on those times when a manager must provide…