Overlooked at Work? Ask Madeleine

Dear Madeleine, I am a very quiet person, not so much shy as simply quiet. I am interested in people but have almost no need to be interesting to others. Social events aren’t hard for me, except for feeling the expectation from others to be entertaining. My problem at work is that I feel that…

Your New Boss is Nuts? Ask Madeleine

Dear Madeleine, I have been working for the internet arm of a retail company for almost twenty years. When I started, we were truly innovating with the speed and fierceness of a startup. I was given carte blanche because the internet business was growing more quickly than that of the actual stores. The website has…

Can’t Get People to Change? Ask Madeleine

Dear Madeleine, I am a senior leader in a mid-sized organization. I introduced a new strategic approach to the organization about six months ago. In some parts of the organization, things are going well. In other areas, however, people are just not catching on. Specifically, four departments are still doing things the old way and…

Co-worker Spreading Rumors About You? Ask Madeleine

Dear Madeleine, I work in a hospital. One of my colleagues always seizes the opportunity to slow me down or otherwise make me look bad. In addition, she makes personal comments about me and spreads rumors about my family members. We live in a small community, so although I try to ignore her nonsense and…

Manager as Coach: Honoring Personal Intuition

As if the job of managing people in the workplace isn’t difficult enough, add in the recurring need to coach them through challenges and issues. The skill of coaching others is not one that comes naturally to most of us; in fact, during my experience coaching within organizations, I’ve found leaders who are downright plagued…