Can’t Say “No”?  Ask Madeleine

Dear Madeleine, I am a senior manager in what is essentially a call center. I am hoping you can help me. I am too nice.  I am a giver; I come from a long line of nice, generous givers. My Mom ran a dentist’s office and headed several volunteer committees, headed up events at our…

4 Types of Leaders Who Aren’t Ready for Coaching

All over the world, leaders are using coaching to gain a competitive edge. But does coaching solve every problem one might encounter in the workplace? “No. It’s not a panacea,” says coaching expert Patricia Overland in an article for Chief Learning Officer. “Determining when coaching is a good investment can be challenging.” Overland shares a…

4 Ways to Develop Your Coaching Presence

Professional coaches know the importance of being skilled at coaching presence—being fully present. This fundamental and powerful skill can make or break a coach/client relationship. The International Coach Federation describes presence as the “ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” Being…

Coaching Done Right—4 Steps that Set People Up for Success

It’s important to ensure that people who are about to receive coaching are set up for success. When using coaching as a development methodology, an experienced coach will take four steps to make sure the engagement has the best chance to achieve desired outcomes. Here’s what to look for in the coaching interactions you set…

Feel Like You’re Addicted to Social Media? Ask Madeleine

Dear Madeleine, I am a marketing professional who manages a whole crew of kids—really.  Age-wise, I could be the parent of each of these people. My team is tasked with providing movement and content across all of the social media platforms.   We are very successful at what we do. Here is my problem: I feel…

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4 Common Topics When Coaching in Turbulent Times

Managing during stressful times can be very challenging. Most managers will experience major change several times throughout their career. This may include a company merger, downsizing, a new senior leadership team, or new job responsibilities. Managers must cope with their own emotions and uncertainties along with those of their direct reports. Wondering what people want…

Woman Leaping Proactive Action

Afraid of Taking the Leap? Ask Madeleine

Dear Madeleine, I am currently in an unfulfilling job. I also have digestive health issues that are not being resolved through diet and supplements. I am a creative person and I long to travel. I currently want to leave my job and travel around the world to heal and to write about my experiences—a blog…