Dear Madeleine, I have been managing people for years. All the companies I have worked for have provided solid training. I’ve always felt like I knew what I was doing—until now. The last training course I completed was packed with great content, but it ended up making me feel totally overwhelmed. I agreed, in theory,…
Tis the season for lists, and we offer ours: The five must-read blogs of 2021. But our list is a little different. It shines a little light for L&D professionals trying to find their way in 2022. That’s valuable, considering that the past year has been filled with numerous challenges. Everyone is struggling to stay…
Dear Madeleine, I recently had a situation that I now see I handled very badly with one of my second-line reports in India. Sandeep (name changed for confidentiality) had gone completely AWOL. This coincided with his direct supervisor (my direct report) going on maternity leave early. Her back-up person wasn’t in place yet, so it…
The rapid onset of COVID-19 forced all of us in the leadership and talent development space to quickly create new ways of thinking, learning, and working; it affected every fiber of our world. In essence, the pandemic has forced the birth of new ways of doing just about everything, from parenting to schooling to working.…
We are often asked how managers can support direct reports who are going through a learning and development or coaching journey. As it happens, manager support is the most overlooked leverageable asset for ensuring the success of any development activity. Many organizations have “Develops Others” as a competency—and supporting people who are engaged in learning…
In a recent interview, Scott Blanchard, principal and executive vice president with The Ken Blanchard Companies identified two key competencies missing from most leadership development curriculum. “Managers need to know how to set clear goals, diagnose development levels, and determine the correct leadership style to bring out the best in people. That’s a foundational management framework,” Blanchard…