Ask Madeleine: The Top 5 of 2020

2020 was quite a year and it was certainly reflected in the questions Madeleine received from her readers. Here is a list of the top five most-viewed columns. They tell a story of the year we’ve been through. Madeleine will be back next week with a new year of questions from well-meaning managers—possibly yours?  Best wishes…

Leading Without Authority with Keith Ferrazzi

With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos, transform teams, and improve overall performance of individuals. He explains that in a world of…

Stuck with a Problem Employee? Ask Madeleine

Dear Madeleine, I am a 31-year-old female attorney who was recently promoted to manager of an in-house legal team for a giant global not-for-profit organization. One of my direct reports is a man who came to us after having been a partner at a highly respected firm. This is to be his last job, as…

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…

Got a Leadership Question? Ask Madeleine

We’ve just celebrated the fifth anniversary of this blog. My goal has been to host an advice column for you, the well-intentioned manager. Over the past five years we’ve looked at over 200 different questions from people working to lead at a higher level. As a coach for the past 30 years I have seen…

Co-worker Spreading Rumors About You? Ask Madeleine

Dear Madeleine, I work in a hospital. One of my colleagues always seizes the opportunity to slow me down or otherwise make me look bad. In addition, she makes personal comments about me and spreads rumors about my family members. We live in a small community, so although I try to ignore her nonsense and…