Leading Without Authority with Keith Ferrazzi

With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos, transform teams, and improve overall performance of individuals. He explains that in a world of…

Stuck with a Problem Employee? Ask Madeleine

Dear Madeleine, I am a 31-year-old female attorney who was recently promoted to manager of an in-house legal team for a giant global not-for-profit organization. One of my direct reports is a man who came to us after having been a partner at a highly respected firm. This is to be his last job, as…

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…

Got a Leadership Question? Ask Madeleine

We’ve just celebrated the fifth anniversary of this blog. My goal has been to host an advice column for you, the well-intentioned manager. Over the past five years we’ve looked at over 200 different questions from people working to lead at a higher level. As a coach for the past 30 years I have seen…

Co-worker Spreading Rumors About You? Ask Madeleine

Dear Madeleine, I work in a hospital. One of my colleagues always seizes the opportunity to slow me down or otherwise make me look bad. In addition, she makes personal comments about me and spreads rumors about my family members. We live in a small community, so although I try to ignore her nonsense and…

Victim of Your Own Success? Ask Madeleine

Dear Madeleine, I work as a subject matter expert on sales and implementation teams for integrated software. I get pulled into all kinds of teams. I am constantly being told to join new teams and I feel like I’m doing most of the work on the teams I am already a part of. My problem…

Tired of Being Nasty? Ask Madeleine

Dear Madeleine, I lead a business for a global company. I am very bright and hardworking, have risen fast, and continue to rise. I will probably end up being a senior leader for the company someday—if not here, then in another area. My problem: I am a jerk. I have heard others describe me as…

Boss Is Having Hot Flashes? Ask Madeleine

Dear Madeleine, My boss is amazing. She has been a mentor for me and I admire her and learn from her every day. She has freakish stamina, is extremely bright and creative, and has a ton of experience and a huge grasp of strategy, management, and execution. There is nothing I wouldn’t feel comfortable asking…