Boss Is Making You Afraid? Ask Madeleine

Dear Madeleine, My boss is really tough—I would say borderline abusive. It isn’t just to me. He is awful to everyone. Because of this, I am in a constant state of anxiety and my work has definitely suffered. I was very good at my job but I know the quality has decreased because I have…

4 Ways to Provide Individual Attention Like a Coach

For most, if not all organizations, their employees are their number one asset. This makes the wellbeing, the engagement of employees very important. Why?  Because engaged employees are passionate about their work.  They strive to provide superior customer service, solve problems, and find innovative approaches.  A great way to generate a significant positive affect on…

Worried You’re Too Serious? Ask Madeleine

Dear Madeleine, I am serious person. I was a serious child, raised by very thoughtful and serious immigrant parents. I have always had high expectations and standards for myself. I am now a manager of a large group of people and I am continually frustrated that almost none of them live up to my expectations.…