The Self-Aware Leader: Take an Inside-Outside Approach

Can someone be a great leader and not be self-aware? I believe all great leaders are self-aware. If you don’t know how your behaviors affect others, it’s difficult to lead successfully. Furthermore, leaders who aren’t self-aware can cause significant damage. The news is filled with reports about highly visible executives (I hesitate to call them…

Creating a Culture of Accountability

The hybrid/virtual work world presents many challenges for leaders. One of them is creating a culture of accountability. Some leaders still think accountability equals “butts in seats.” But that outdated belief has become completely antiquated during the pandemic. People have proven they can succeed in a remote work environment. Considering how quickly the workplace is…

Manager Keeps Shooting Down Your Plans? Ask Madeleine

Dear Madeleine, I have recently taken a job as office/operations manager for a medical practice. The managing partner is fairly new to the practice and was given the job because none of the other doctors want to deal with the day-to-day problems. It is true that hiring and managing staff plus staying on top of…

Ask Madeleine: The Top 5 of 2021

2021 will be remembered as a year of change and it was certainly reflected in the questions Madeleine received from her readers. Here is a list of the top five most-viewed columns. They tell a story of the year we’ve been through. Madeleine will be back next week with a new year of questions from…

All Great Coaches Have This 1 Thing in Common

Virtually every organization I work with wants their leaders to be good coaches. Gone are the days where self-oriented, command and control leaders rule the roost. The most effective leaders today understand that their success, and that of the organization, is inextricably tied to the success of their people. Leadership is an others-oriented approach, where…