The Self-Aware Leader: Take an Inside-Outside Approach

Can someone be a great leader and not be self-aware? I believe all great leaders are self-aware. If you don’t know how your behaviors affect others, it’s difficult to lead successfully. Furthermore, leaders who aren’t self-aware can cause significant damage. The news is filled with reports about highly visible executives (I hesitate to call them…

Creating a Culture of Accountability

The hybrid/virtual work world presents many challenges for leaders. One of them is creating a culture of accountability. Some leaders still think accountability equals “butts in seats.” But that outdated belief has become completely antiquated during the pandemic. People have proven they can succeed in a remote work environment. Considering how quickly the workplace is…

Manager Keeps Shooting Down Your Plans? Ask Madeleine

Dear Madeleine, I have recently taken a job as office/operations manager for a medical practice. The managing partner is fairly new to the practice and was given the job because none of the other doctors want to deal with the day-to-day problems. It is true that hiring and managing staff plus staying on top of…

Ask Madeleine: The Top 5 of 2021

2021 will be remembered as a year of change and it was certainly reflected in the questions Madeleine received from her readers. Here is a list of the top five most-viewed columns. They tell a story of the year we’ve been through. Madeleine will be back next week with a new year of questions from…