Dear Madeleine, I manage a few teams—data scientists, bio engineers, research fellows, project managers—in a fast-growing biotech company. I have teams in Southern California, Canada, Eastern Europe, and Indonesia. The teams pass work off between time zones; if one person doesn’t complete their piece during the workday, it puts their counterpart behind. The pressure is…
Dear Madeleine, My boss is the Chief Revenue Officer for a billion-dollar, publicly traded company, and I am watching her melt down in real time. She has been in the job for two years and has made one spectacularly bad decision after another. Sales have tanked to an all-time low. I know for a fact…
Dear Madeleine, I was recently promoted and I am drowning. I am still supporting the person who took my former job while trying to get my head around my new job. My new team is huge, and I didn’t know any of them until I stepped into this job. I couldn’t get through my email…
Dear Madeleine, I am a senior analyst at an insurance company. I want to start building my leadership influence. I know my position is not at manager level yet, but I think leadership can happen at all levels. I am also very young compared to my colleagues who are at the same level in the…
Dear Madeleine, I am director of client services for a global financial consulting group. I have a direct report who has a lot going for her. She is a hard worker, always organized and prepared, and a top performer. She is ambitious and has lofty goals. But she lacks gravitas. Like her, I am a…
Dear Madeleine, I am really worried that my company is going to replace my entire team of graphic artists with AI. What can I say to people who have spent decades to get really good at their craft only to see themselves replaced by technology? I am literally losing sleep over this. I would appreciate…
Dear Madeleine, I manage a business unit for a medium-size business. I have a group of six regional managers who report to me. We have been working remotely since long before Covid and have been using video conference for our team meetings forever. I have a direct report who has begun to refuse to be…
Dear Madeleine, I have been a manager for a couple of years. My company provided zero training. I kind of figured things out as I went along, and took a lot of online courses. I’m doing okay. My issue is that there is just too much work. I’ve tried putting in ten-hour days, being super…
Dear Madeleine, I work for a national mortgage company and recently took over a team from a leader who had led it for 37 years. Every single person on the team is more experienced in the business of the team than I am. And every one of them is very disengaged because their former leader…
Dear Madeleine, This isn’t really a work problem, it is a life problem caused by success at work. I am the CEO of a respected company and have been successful beyond my wildest dreams. I was the first in my family to go to college, let alone get an advanced degree. I am incredibly persistent…