Dear Madeleine, I manage a team in a large company that recently went to an Unlimited PTO policy. I am glad, because tracking and trying to get people to take their PTO was a pain. So far, it has worked pretty well. The policy is that people need to request holiday time in advance, mainly…
Reading about how tired we are is fatiguing. So let’s try something different. We’re built to want to be part of something that’s meaningful. We’re eager to learn. We love wrestling with a challenge. It’s in our nature and we can’t help it. So instead of focusing on how everyone is depleted, why not appeal…
Dear Madeleine, I recently joined the executive team of my organization as an interim VP. I am pretty sure I will end up with this role because I have been getting great feedback and no one has the time or brain space for yet another search and hiring cycle. I love the job and feel…
Dear Madeleine, I am a middle-aged accounting professional; I pride myself on working quickly and accurately. I was hoping this would be my last position and I could enjoy having a solid job that would take me to my retirement. I am in a CPA firm with three partners who are pretty much hands-off. Recently…
Dear Madeleine, I am about four months into a new job as a senior executive in a large global infrastructure company. I report directly to the EVP of Operations, who is the person who brought me into the company. I manage a huge team of fellow engineers, and so far, so good. (I’m an engineer…
Dear Madeleine, I work for the tax collector’s office at my local county tax agency. The bulk of my efforts go to facilitating change into that environment. I am a career-driven person and I am finding it very difficult to influence others. My job is under the umbrella of a state agency and I recently…
I recently watched a UK talk show where Tom Hanks and Ron Howard were guests. Howard, director of many of Hanks’s most successful films, was asked what he liked about working with Hanks. His response was that he appreciated two qualities in Hanks—confidence and creativity. This got me thinking. What makes us want to work…
Dear Madeleine, I am a regional VP in a global asset management firm. I am stationed far away from headquarters as I am responsible for all of the projects in my region. My boss and his boss hold regular conference calls I am expected to attend. I am often tasked with presenting plans and budgets…
As strange as it may seem, a virtual workplace team can learn a lot from online competitive video games. For both, team members have set roles, clear and shared goals, and a designated action plan to achieve those goals. And also for both, communication is absolutely paramount. One such game that is wildly popular is…
Did you know 35 percent of managers would rather skydive for the first time than address a problem with their team at work? That’s according to the Centre for Effective Dispute Resolution. Effective leaders must know how to conduct difficult conversations with employees. Because of the common perception that conflict at work is bad, it’s…