Dear Madeleine, I run operations for a regional (UK/Europe) division of a real estate and relocation company. I have several functions reporting up to me, and right now two of them are at war. All day every day I have emails flying in from both sides, pointing fingers, blaming, asking for the other side to…
“I don’t have enough hours in the day to get my work done.” It’s a common complaint I hear from my coaching clients—especially those who are newer to a management role. Very often when we are talking about their workload I notice that they are taking on “monkeys” that aren’t theirs. Monkeys? you might be…
A long time ago, I thought that my IQ level meant how intelligent I was. If I took an IQ test and scored high, it meant I was a genius and that some secret society bent of world domination was going to reach out to me regarding a membership, right? Both of those ideas are…