First released in 2015, Under the Hood: Fire Up and Fine-Tune Your Employee Culture by Stan Slap offers a message to leaders that is even more important in today’s work environment. Slap indicates that if you really want your business to operate at maximum performance, you need to understand the critical difference between your employees…
A misnomer is floating around—the concept of return-to-work. This phrase conjures up images of coming back from a sabbatical, a leave of absence, or maternity/paternity leave. But today, return-to-work is used to describe how employees should return to the location where they did most of their work prior to the pandemic. We have to be…
Dear Madeleine, I am so frustrated with what I am calling the “in-person addiction” in my new company. I started here two months before COVID sent everyone home. It was very much a traditional “everyone comes to the office” place before that. I am surrounded by people who are still struggling with the virtual aspect…
Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service, La’Wana Harris relies on her experience as a Certified Diversity Executive, ICF Certified Coach, and global…
Dear Madeleine, I manage a large team of creative professionals in a US-based advertising firm. My company went to an unlimited PTO plan 18 months ago. Covid-19 weirdness aside, I am finding that my people are not taking time off and seem burnt out. I am confused by this. I talk to each of my…
Dear Madeleine, I know I should be grateful to have a job, and I love the company I work for. BUT. My whole company is madly trying to stay afloat and reinvent itself and I have more work coming at me than I can possibly do. I am working 16-hour days. I have my laptop…
I had an upsetting experience yesterday. Amid our current environment of chaos, confusion, and uncertainty, I find that people are generally behaving pretty well. I’ve noticed this at the grocery store, which I now visit only about once every ten days. Social distancing is in effect, with dots or X’s every six feet marking where…
Marcus Buckingham believes some basic assumptions about work are simply no longer true in today’s business environment. He shares his insights in his latest book, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World, coauthored with Ashley Goodall. Lie #1: People care which company they work for. Many companies use their corporate…
After surveying more than one million employees from a wide range of organizations, Adrian Gostick and Chester Elton have found that leading with gratitude is the easiest, fastest, least expensive way for managers to boost both performance and engagement in employees. Unfortunately, it is also one of the most misunderstood and misapplied skills in business…
Dear Madeleine, I am about four months into a new job as a senior executive in a large global infrastructure company. I report directly to the EVP of Operations, who is the person who brought me into the company. I manage a huge team of fellow engineers, and so far, so good. (I’m an engineer…