Mark Miller on Leaders Made Here

In this episode of the Blanchard LeaderChat podcast we speak with Mark Miller, Vice President of High Performance Leadership for Chick-fil-A and author of the new book, Leaders Made Here. For Miller, growing great leaders wasn’t an option at Chick-fil-A.  Accelerated growth was putting a strain on leadership bench strength. “We needed more leaders faster.…

New Hire Is Dressing Inappropriately? Ask Madeleine

Dear Madeleine, I am a VP of international sales in technology. We are a fast-paced and very lean startup, so we barely have any HR department and no employee manual yet—certainly no one who can help me with this. I recently hired a young woman who is just great. She is smart, quick, she goes…

Management as a Shared Responsibility?

Leadership needs to be more of a partnership. And the responsibility for leadership has to rest with more than just the leader says Susan Fowler, co-creator of The Ken Blanchard Companies newly redesigned Self Leadership program. “Some people in organizations don’t realize that the quality of their work experience depends on their being a good…

Turn the Organizational Pyramid Upside Down?

“Too many leaders have been conditioned to think of leadership only in terms of power and control,” says best-selling business author Ken Blanchard in the July/August issue of Chief Learning Officer magazine. “But there is a better way to lead—one that combines equal parts serving and leading. This kind of leadership requires a special kind…