David Novak on the Awesome Power of Recognition

In this episode of the Blanchard LeaderChat podcast we speak with David Novak, co-founder and former CEO of Yum! Brands and author of O Great One!: A Little Story About the Awesome Power of Recognition. For Novak, a large part of the success he had with improving performance at KFC, Pizza Hut, and Taco Bell…

Servant Leadership in Action

When people ask Ken Blanchard what he wants his legacy to be, he is quick to answer, “Servant leadership.” That surprises some people who might expect him to point to his company’s flagship leadership program, Situational Leadership® II, or his best-selling business book, The One Minute Manager®. Blanchard explains he is proud of the concepts…

Ken Blanchard on Servant Leadership in Action

In this episode of the Blanchard LeaderChat podcast, we speak with Ken Blanchard, co-editor of the new book, Servant Leadership in Action. For Blanchard, servant leadership isn’t just a book or a nice-to-have management concept.  Instead, he sees it as a movement—a shift from leadership that is self-focused to one that is others-focused. “The world…

Mark Miller on Leaders Made Here

In this episode of the Blanchard LeaderChat podcast we speak with Mark Miller, Vice President of High Performance Leadership for Chick-fil-A and author of the new book, Leaders Made Here. For Miller, growing great leaders wasn’t an option at Chick-fil-A.  Accelerated growth was putting a strain on leadership bench strength. “We needed more leaders faster.…

New Hire Is Dressing Inappropriately? Ask Madeleine

Dear Madeleine, I am a VP of international sales in technology. We are a fast-paced and very lean startup, so we barely have any HR department and no employee manual yet—certainly no one who can help me with this. I recently hired a young woman who is just great. She is smart, quick, she goes…