The Two Sides of Servant Leadership

When people hear the phrase servant leadership, they are often confused. These folks think you can’t lead and serve at the same time. Yet you can, if you understand that servant leadership consists of two parts: A visionary/direction, or strategic, role—the leadership aspect of servant leadership; and An implementation, or operational, role—the servant aspect of…

4 Types of Leaders Who Aren’t Ready for Coaching

All over the world, leaders are using coaching to gain a competitive edge. But does coaching solve every problem one might encounter in the workplace? “No. It’s not a panacea,” says coaching expert Patricia Overland in an article for Chief Learning Officer. “Determining when coaching is a good investment can be challenging.” Overland shares a…

A Bottom-Up Approach to Leadership that Works

“If your people don’t reach their full potential, neither will your organization,” says Susan Fowler, a senior consulting partner with The Ken Blanchard Companies. “The bottom line depends on the front line.” “The research shows that the front line people are the ones who are essential to making your initiatives work—whether it’s implementing a change…

Self Leadership Research

One Important Truth about Organizational Success that Might Surprise You

What’s the most important factor in determining organizational success? The answer might surprise you, says Susan Fowler, a senior consulting partner with The Ken Blanchard Companies. In reviewing research for the redesign of Blanchard’s Self Leadership program, Fowler found compelling evidence that suggests the single most essential ingredient in organizational success is the proactive behavior…

Workplace Bullying

Workplace Bullying? Ask Madeleine

Dear Madeleine, I am an attorney with a state government agency. I run a team consisting of a few other attorneys and paralegals and administrators. I have been here four years and I love the office, my boss, and the work. About six months ago my boss hired a new person—who is a peer to…

Growing Fast and Can’t Keep Up? Ask Madeleine

Dear Madeleine My question is: how does an organization scale their management team and keep skills sharp as they grow?  We are a software development services shop and we are growing fast—we currently have 30 people in management positions. It’s getting more difficult each day to make sure everyone is managing from the same playbook. …