Servant Leadership—Do’s and Don’ts When Creating a Curriculum for Your Organization

Learn how to create a servant leadership culture in your organization. The just published June issue of Blanchard’s Ignite newsletter shares tips and strategies for leadership, learning, and talent development professionals. Highlights include Do’s and Don’ts When Creating a Servant Leadership Curriculum You have to resist the temptation to treat a servant leadership initiative as just…

How Much do you CARE About Your Customers?

Editor’s Note: This guest post is by Hunter Young. Think about this past week. Did you go to a business where you received below average customer service? Did it make you feel unwanted? Did you feel like leaving right then? If you answered “yes” to these questions, you’re not alone. Thousands if not millions of…

Creating a Customer-Focused Mindset in Your Organization

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals.The just published April issue explores how to create a culture of service in your organization. Highlights include Take an Inside-Out Approach to Improving Customer Service Scores Customer service expert Kathy Cuff believes that organizations need to take a look at how their…

15 Attributes of Great Managers

Last spring my son was working as an intern at our company.  One day he came into my office and asked, “What is the one book on leadership I should read?” My mind raced.  There are just so darn many. Of course, I am a fan of Leading at A Higher Level, which outlines a…

Servant Leadership: Ken Blanchard March 2018 Ignite Newsletter

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published March issue include Servant Leadership: 20 Tips & Strategies from Today’s Top Leaders In a recent Servant Leadership in Action Livecast, over 3,200 leadership, learning, and talent development professionals had an opportunity to hear from 20…

Servant Leadership: 20 Top Thought Leaders

In a recent Servant Leadership in Action Livecast, over 3,200 leadership, learning, and talent development professionals had an opportunity to hear from 20 of the contributing authors in a new book co-edited by Ken Blanchard and Renee Broadwell. The book, Servant Leadership in Action: How You Can Achieve Great Relationships and Results features 44 short…