New Hire Is Dressing Inappropriately? Ask Madeleine

Dear Madeleine, I am a VP of international sales in technology. We are a fast-paced and very lean startup, so we barely have any HR department and no employee manual yet—certainly no one who can help me with this. I recently hired a young woman who is just great. She is smart, quick, she goes…

Your People Hate You?  Ask Madeleine

Dear Madeleine, I am about eight months into my first senior department manager position at a government agency.  I have a lot of experience in this sector and was brought in to shake things up and make some changes.  My boss literally told me that my job is to kick *ss and take names.  After…

The Manager as Coach: Coaching with the Time You Have

In today’s fast-paced working environment, people in leadership roles are being asked more and more to use a coaching approach to move people and their projects forward. Interestingly, the number one reason managers give for not coaching is that it takes too much time. Let’s explore that reasoning. At The Ken Blanchard Companies, we define…

The Leader as Coach: 3 Times When Coaching Is Not the Answer

In a couple of my recent posts I’ve talked about managers using coach-like skills in their conversations with direct reports. Doing this often makes conversations more impactful and effective. But there are times when using a coaching style is not appropriate—when, in fact, it can be counterproductive and cause the other person to become frustrated. First…