Less People, Same Amount of Work? Ask Madeleine

Dear Madeleine, I manage a department in a large manufacturing organization. Some parts of our business are going gangbusters, but my area is suffering from a slowdown due to the restrictions and economic impact of Covid-19. We were able to redeploy some of my people to the busier parts of the business, but still ended…

Got a Leadership Question? Ask Madeleine

We’ve just celebrated the fifth anniversary of this blog. My goal has been to host an advice column for you, the well-intentioned manager. Over the past five years we’ve looked at over 200 different questions from people working to lead at a higher level. As a coach for the past 30 years I have seen…

Manager as Coach: Honoring Personal Intuition

As if the job of managing people in the workplace isn’t difficult enough, add in the recurring need to coach them through challenges and issues. The skill of coaching others is not one that comes naturally to most of us; in fact, during my experience coaching within organizations, I’ve found leaders who are downright plagued…

Not Sure How to Save a Struggling Employee? Ask Madeleine

Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had a positive attitude, and worked well with everyone. A cheery ray of sunshine on the team. About six months ago,…

3 Ways to Help Managers and Direct Reports Collaborate to Achieve Goals

Want a more purposeful, aligned, and engaged organization? “Make sure managers and direct reports are taking a collaborative approach to performance,” says Susan Fowler, senior consulting partner with The Ken Blanchard Companies and coauthor of the company’s Self Leadership training program. “It starts with agreed-upon goals,” Fowler continues. “In my early days as a consultant,…