Not Sure How to Save a Struggling Employee? Ask Madeleine

Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had a positive attitude, and worked well with everyone. A cheery ray of sunshine on the team. About six months ago,…

3 Ways to Help Managers and Direct Reports Collaborate to Achieve Goals

Want a more purposeful, aligned, and engaged organization? “Make sure managers and direct reports are taking a collaborative approach to performance,” says Susan Fowler, senior consulting partner with The Ken Blanchard Companies and coauthor of the company’s Self Leadership training program. “It starts with agreed-upon goals,” Fowler continues. “In my early days as a consultant,…

Managing a Team That’s in Constant Turmoil? Ask Madeleine

Dear Madeleine, I was recently hired into a manufacturing company in the engineering department. I am leading two different teams. One of the teams is running smoothly, and the other one is a disaster. Disaster team is in constant turmoil— to the degree that some members of team are not even speaking to each other.…

Is managing really different today than it was four decades ago?

In his seminal 1973 book, The Nature of Managerial Work, Henry Mintzberg proposed ten roles that define the day-to-day activities of a manager. They are: Figurehead, Leader, Liaison, Monitor, Disseminator, Spokesperson, Entrepreneur, Disturbance Handler, Resource Allocator, and Negotiator. These roles are still referenced in modern articles about management and in training courses for managers. The…