Trapped Yourself in a Gilded Cage? Ask Madeleine

Dear Madeleine, I run the office of compliance for the parent company of a large financial institution. We are attorneys, paralegals, and accounting professionals. About a year ago, my boss was fired and I was made interim head of compliance. I’ve received no title change and no substantial raise, but they keep throwing stock at…

Coaching Others? Put Your Own Mask on First

Anyone who has ever flown has heard these words: “Should a drop in cabin pressure occur, put your own mask on first.”  Yes, in order to help others, you must take care of yourself first. Since I almost always ponder life through the filter of coaching, this brings to mind three of my recent clients:…

Can’t Say “No”?  Ask Madeleine

Dear Madeleine, I am a senior manager in what is essentially a call center. I am hoping you can help me. I am too nice.  I am a giver; I come from a long line of nice, generous givers. My Mom ran a dentist’s office and headed several volunteer committees, headed up events at our…

Exploring the Hidden Secrets of Employee Engagement (pt.1)

As I walked out the door of our air conditioned building to go to lunch, I stepped though a stifling wall of heat that took my breath away. It was high noon and the temperature was 95 degrees farenheit…a stunning 20-25 degree difference from the comforts of my office. At that moment, I felt my…