Not Sure Whether to Stay or Go? Ask Madeleine

Dear Madeleine, I am an EVP of sales for a US-based fitness and weight loss website that is in hypergrowth. I started with the company about eight years ago and rose through the ranks, figuring things out as I went. About 18 months ago, my regional counterpart (I was East, he was West) quit suddenly…

Five Ways to Carry On Through Challenging Times

A few weeks ago, my colleague Doug Glener wrote a blog regarding the results from our company’s recent survey that involved more than 800 L&D executives, managers, and specialists. We asked them about the biggest challenges they face in designing training for hybrid workers in 2022. We were able to break down their answers into…

Completely Worn Out? Ask Madeleine

Dear Madeleine, I run a small not for profit.  We are past the startup phase and we were hitting a stride, but then we had some big setbacks before our big summer season and all my people are melting down. I spend my day moving from crisis to crisis (in between talking people off the…

Henry Cloud on The Power of the Other

Chad Gordon interviews Dr. Henry Cloud, author of the new book, The Power of the Other: The startling effect other people have on you, from the boardroom to the bedroom and beyond—and what to do about it. Cloud shares the importance of recognizing the impact that others have on your success. He explains how every significant act…

Afraid You Might Drop the Ball? Ask Madeleine

Dear Madeleine, I am a senior project manager in a service organization. I manage client-facing work as well as hundreds of independent contractors.  I recently got behind on my list—the endless small tasks that add up to outstanding service—and I shelved a few items to take care of when I came back from a week’s…

How to Bypass Frustration and Lead with Patience

As a leader, you’ve probably encountered situations that can be frustrating. Perhaps your direct report did something wrong or you had too much on your plate. How did you deal with that situation? I was recently asked at a gathering of friends how I remained so positive. Did I have a secret daily ritual of…

A Happier and Healthier You

I am going to be open and honest – I don’t like New Year’s resolutions! I do have goals each year, but I don’t get to January 1 and think up resolutions; there’s so much evidence they don’t work. Forbes posted an article which drew upon the University of Scranton’s research which states that just…