Creating a Customer-Focused Mindset in Your Organization

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals.The just published April issue explores how to create a culture of service in your organization. Highlights include Take an Inside-Out Approach to Improving Customer Service Scores Customer service expert Kathy Cuff believes that organizations need to take a look at how their…

Servant Leadership: Ken Blanchard March 2018 Ignite Newsletter

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published March issue include Servant Leadership: 20 Tips & Strategies from Today’s Top Leaders In a recent Servant Leadership in Action Livecast, over 3,200 leadership, learning, and talent development professionals had an opportunity to hear from 20…

Servant Leadership in Action

When people ask Ken Blanchard what he wants his legacy to be, he is quick to answer, “Servant leadership.” That surprises some people who might expect him to point to his company’s flagship leadership program, Situational Leadership® II, or his best-selling business book, The One Minute Manager®. Blanchard explains he is proud of the concepts…

Ken Blanchard Ignite Newsletter December 2017

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published December issue include Leadership Training—3 Challenges When Making the Business Case Senior executives instinctively know that the quality of leadership in an organization impacts that organization’s performance. But leadership, learning, and talent development professionals still have…

Leadership Training—3 Challenges When Making the Business Case

Senior executives instinctively know that the quality of leadership in an organization impacts that organization’s performance. But leadership, learning, and talent development professionals still have to make the business case if they expect their training initiatives to make it through the budgeting process. Here are the three biggest challenges L&D professionals face—along with some resources…

Ken Blanchard Ignite Newsletter November 2017

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published November issue include Measuring the Impact of Training “Productivity is the best and most immediate indicator of training impact. If you send someone to training, increased productivity can happen as fast as the next week or…