Mark Miller on Leaders Made Here

In this episode of the Blanchard LeaderChat podcast we speak with Mark Miller, Vice President of High Performance Leadership for Chick-fil-A and author of the new book, Leaders Made Here. For Miller, growing great leaders wasn’t an option at Chick-fil-A.  Accelerated growth was putting a strain on leadership bench strength. “We needed more leaders faster.…

Leadership Training—3 Challenges When Making the Business Case

Senior executives instinctively know that the quality of leadership in an organization impacts that organization’s performance. But leadership, learning, and talent development professionals still have to make the business case if they expect their training initiatives to make it through the budgeting process. Here are the three biggest challenges L&D professionals face—along with some resources…

Presenting Your Training Initiative to the CFO

Leadership, learning, and talent development professionals are sometimes a little nervous talking with chief financial officers. CFOs ask hard questions and want to see demonstrable bottom-line impact for training initiatives being proposed. It doesn’t have to be an adversarial relationship, says Craig Spitz, CFO at The Ken Blanchard Companies. “As gatekeeper of the financials, the…

Becoming a Coach: The Making of a Yoda

When I started coaching in organizations 25 years ago, coaching was mostly for people who were causing problems and needed to be fixed, so to speak. In some places, coaching is still perceived as remedial help but I can tell you without a shadow of doubt that no organization is investing in that anymore. Coaching…