Feeling Bullied by Direct Report? Ask Madeleine

Dear Madeleine, I am the director of HR who was hired by an early start-up to rebuild the talent team. In the past four months, I have been creating a new team of seven and working to get them up and running. This is a total overhaul of the team, including re-defining of processes, tools, and…

New Boss Is Just Not Competent?  Ask Madeleine

Dear Madeleine, I got promoted about six months ago. My new boss, who used to be my old boss’s boss, is just not competent. When I try to clarify priorities with her, she changes her mind so many times that I end up more confused than ever. She doesn’t attend meetings that she calls, so…

Naturally Quiet but Need to Negotiate? Ask Madeleine

Dear Madeleine, I manage a team of project and program managers responsible for keeping software implementations on track for a global company. I have five regional directors, each of whom manage about fifteen individual service representatives. The frontline folks are highly skilled—their jobs require a lot of technical experience and real expertise. They are dedicated…

Feeling Pressured to Return to Work? Ask Madeleine

Dear Madeleine, I lost my identical twin brother to COVID late last spring. Of course there was no service, and I organized a Zoom event that was almost too sad to bear. A cousin was also infected, and lived, but has many brain-related long-hauler symptoms and has had to go on disability. This leads me…