How Sales Managers Can Help New Hires

The Great Resignation. The Great Attrition. The Mass Exodus. The historic turmoil taking place in today’s workplace has been given many names—and for good reason. According to the U.S. Bureau of Labor Statistics, a record-breaking 10.9 million jobs were open at the end of July 2021.[1] This unprecedented turnover will stretch long into the future.…

Becoming Comfortable with Constant Growing Pains

by Doug Glener and Dr. Victoria Halsey It’s a common workplace belief: You should be able to handle anything that lands on your desk. The specifics don’t matter. You’re a professional and you can tackle the challenge, no matter how long you’ve been at a job. Admitting you need help in a competitive work environment…

New Hire Not Meeting Expectations? Ask Madeleine

Dear Madeleine, I am a fairly new manager for a well established and growing not-for-profit organization that brings arts education to underserved communities. When we have open positions, we prioritize hiring alumni of our programs. About nine months ago, I hired a promising alumnus who seemed perfect for an entry level program administration job. She…

Are You a Directive or a Supportive Leader?

I’m excited to announce that The Ken Blanchard Companies has just made available a free ebook that provides practical information and easy-to-use tools to increase your leadership effectiveness. If you’re familiar with my work, you know I’m a big believer in “different strokes for different folks”—meaning that I believe there is no best leadership style;…

Are You a Servant Leader and Don’t Know It?

Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you just talked about is exactly the way I’ve been leading people for years—I just didn’t know there was a…

Feeling Overwhelmed in a New Role? Ask Madeleine

Dear Madeleine, I recently took a director level job with a huge Fortune 50 organization. I have been thrown into the deep end and I am worried about completely bombing out. I have had zero onboarding, so I am constantly making errors and spending tons of time backtracking and clearing things up. I am really…

How Much do you CARE About Your Customers?

Editor’s Note: This guest post is by Hunter Young. Think about this past week. Did you go to a business where you received below average customer service? Did it make you feel unwanted? Did you feel like leaving right then? If you answered “yes” to these questions, you’re not alone. Thousands if not millions of…