Feeling Disillusioned at Work? You Should Celebrate!

Feeling disillusioned at work hardly sounds like something to celebrate. How could anyone feel good about low competence and low commitment? In fact, wouldn’t you want to hide it? In The Ken Blanchard Companies Situational Leadership® II training program, we teach that a Disillusioned Learner (D2) development level is part of the natural progression of…

The Inevitable 4 Stages of Cycling—and Learning

For anyone who might have read my previous blog post, you’ll know I’ve been training for a 54-mile cycle ride from London down to the south coast of the UK, ending in Brighton. When I say training, I mean I’ve looked at the bike and bought a new pink cycling jersey. That’s about as far…

Dos and Don’ts for Dealing with a Disillusioned Direct Report

People cycle through four predictable stages when presented with a new task or goal at work. If it’s something they’ve never done before, they’ll usually start out as an enthusiastic beginner—full of confidence but short on experience. This is followed by a dip in commitment and competence as the challenge of learning something new settles…

Letting Someone Go: Ask Madeleine

Dear Madeleine, Is it wrong to let someone go if they just aren’t performing?  I have an employee that I originally hired because he seemed to have real promise. I like him a lot as a person, but he never quite “gets it right.” I have given him plenty of chances to improve, but his…

Empowerment—One Time When It’s Not a Good Idea

I am, by profession, an executive coach. Part of my job is to advocate fiercely for a client’s best self and to champion possibility. Still, I am often asked, “What do you do if you really don’t think the person is capable of accomplishing the goals they’ve set?” My answer is always, “Who am I…