Becoming Comfortable with Constant Growing Pains

by Doug Glener and Dr. Victoria Halsey It’s a common workplace belief: You should be able to handle anything that lands on your desk. The specifics don’t matter. You’re a professional and you can tackle the challenge, no matter how long you’ve been at a job. Admitting you need help in a competitive work environment…

Completely Worn Out? Ask Madeleine

Dear Madeleine, I run a small not for profit.  We are past the startup phase and we were hitting a stride, but then we had some big setbacks before our big summer season and all my people are melting down. I spend my day moving from crisis to crisis (in between talking people off the…

Naturally Quiet but Need to Negotiate? Ask Madeleine

Dear Madeleine, I manage a team of project and program managers responsible for keeping software implementations on track for a global company. I have five regional directors, each of whom manage about fifteen individual service representatives. The frontline folks are highly skilled—their jobs require a lot of technical experience and real expertise. They are dedicated…

60 and Can’t Find Work? Ask Madeleine

Dear Madeleine, I am sixty years old and really love my work. I have had a long and varied career and had hoped to get another decade in before retiring. The institution I worked for closed down for good last year because of COVID. Since then, I have sent out 72 cover letters and resumes.…

New CEO Wreaking Havoc? Ask Madeleine

Dear Madeleine, I run a compliance and risk group for a large regional credit union. We have a new CEO—I’ll call him “K.” K was our organization’s CFO for several years before he was named CEO, so I know him well. We have always had a good relationship. K has been in the CEO position…

Identifying and Managing your Span of Control with Carey Lohrenz

As one of the first female F-14 Tomcat fighter pilots in the US Navy, Carey Lohrenz knows all about pressure. During her intense training, she learned critical lessons about navigating in the most demanding, high-pressure environment imaginable—the cockpit of an F-14 fighter jet. The genius of her latest book, Span of Control, is how she…

Boss Keeps Interrupting? Ask Madeleine

Dear Madeleine, I just read your blog Boss Talks Over You? and wow—can I relate! My problem is similar. My boss constantly interrupts me while I am speaking in meetings. She causes me to lose my focus by introducing a new, relevant topic even before I’m done with my introductory remarks. I am so tired…