Feel Like You’re Dying in Silence? Ask Madeleine

Dear Madeleine, I just read your column Feeling Overwhelmed in a New Role and I find myself in the exact same position. I recently took a role as manager, and on week one I started getting emails expecting deliverables. I came with enthusiasm wanting to bring positive impact, and of course my seven years of…

Just Realized Your Old Boss Was a Bully? Ask Madeleine

Dear Madeleine, I have been on sick leave for the last few months. Before that, I worked as an essential medical worker—administrative, not patient care—in a big city. It was intense. We had big refrigerated morgue trucks in the parking lot, and it felt like no one who was not in medicine understood quite how…

Are You a Servant Leader and Don’t Know It?

Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you just talked about is exactly the way I’ve been leading people for years—I just didn’t know there was a…

Rediscovering Servant Leadership: 3 Key Practices

As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply focusing on acting like a leader is a poor substitute for developing the character and behaviors of someone who truly…

Unsure How to Help? Ask Madeleine

Dear Readers, This week I am using this space to address my own questions—questions that have been on many people’s minds: How can I help? What can I do? What actions might count? We can no longer look away. The time has come to challenge ourselves to be better humans. It is hard to know…