Dear Madeleine, Help. I am confused. I have a great job and I really like my boss. We have been working together for years—in fact, I followed him to our current company. The trouble is that he tends to always give me, and everyone else who reports to him, really nice presents at the holidays.…
Dear Ask Madeleine readers, It is coming up on one year since I started this column. On the occasion of the Thanksgiving holiday, I want to take a moment to thank you so very much for checking the Ask Madeleine post every Saturday. In my travels to conferences and gatherings, I have met a few…
In the spirit of today’s Thanksgiving holiday in the United States, I thought I’d share ten simple and easy ways to tell your employees “thank you.” Telling an employee “thank you” is one of the simplest and most powerful ways to build trust, yet it doesn’t happen near enough in the workplace. Whenever I conduct trust…
Dear Madeleine, I manage a fairly large team of supervisors. The days are long and hectic but I have a good flow going with the group. Recently, though, it has become clear that one of my best people—the person I am grooming to take my job, as I am up for a promotion—is looking for…
I was talking with a Blanchard® coach the other day about the topic of recognition. She told me about a newly promoted VP she’s working with. He believes there is a need for just-in-time recognition in addition to the formal recognition programs that are in place within his company. I reminded the coach that Ken…