Leading Through Goal-Setting and Daily Mini Performance Reviews

I was shocked to find that some leaders don’t take goal-setting and performance reviews seriously. Instead, it’s considered a formality or something done because it is “required”. Once a year, managers and employees meet to discuss goals that were forgotten a week after they were set and never revisited throughout the year. Two signatures later,…

Leadership as an Experience in Humanness

At the beginning of my career, desperate for experience, I took whatever job I could in my field. Fortunately, my first manager treated employees and customers like gold. Luck struck twice when I was hired by yet another wonderful manager. Regrettably, subsequent managers provided the “opportunity” to witness appalling treatment of both employees and customers.…

The Not-So-Simple Art of Making Introductions

Patrick has been a high performing member of his organization for nearly 10 years. Recently, a member of his company’s Human Resources department, Elizabeth, was giving a tour to a couple of new hires and was introducing them to existing employees. When they stopped at Patrick’s department, Elizabeth introduced the new hires to Bruce, whose…

Redefining the Face-to-Face Meeting

Have you ever found yourself in a situation similar to this? If so, which side of the meeting request were you on? Are you more prone to insist on an in person face-to-face meeting or are you the one questioning why the face-to-face meeting can’t be held more efficiently using a virtual meeting/video conferencing service?…