Does Every Hire Need to Be a Rock Star? Ask Madeleine

Dear Madeleine, I read last week’s column with interest and it sparked a question for me. I am hiring right now for a position that requires someone to simply keep their head down and get the job done. Our company isn’t growing very fast, so there won’t be much room for advancement. I have a…

Hungry for Constructive Feedback? Ask Madeleine

Dear Madeleine, I get no feedback. I like my job, my boss, the team I work with, and my company. At every annual review I write my own review first and my manager adds her two cents, always pointing out ways I contribute that I hadn’t thought about or had forgotten. So I do get…

Leading with Empathy

People want an empathetic leader. Many managers strive to be one. But ask someone to define the term, and you’re likely to be met with silence. Let’s start with the definition. According to Merriam-Webster, empathy means “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of…