Worried You’re Too Serious? Ask Madeleine

Dear Madeleine, I am serious person. I was a serious child, raised by very thoughtful and serious immigrant parents. I have always had high expectations and standards for myself. I am now a manager of a large group of people and I am continually frustrated that almost none of them live up to my expectations.…

Leaders, Use this Approach for Better Employee Accountability

In his work consulting with business leaders at top organizations around the world, best-selling author Ken Blanchard explains that for best results, leaders need to combine a focus on people with a simultaneous focus on results.  It’s this one-two combination that delivers the greatest impact. Managers need to have a shared responsibility with direct reports…

4 Tips for Mastering the Most Difficult Performance Management Conversation

In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips describes three types of conversations managers need to master—goal setting, feedback, and one-on-ones. One element within the feedback conversation—redirection—tends to be especially challenging for managers. It focuses on those times when a manager must provide…

Servant Leadership—Do’s and Don’ts When Creating a Curriculum for Your Organization

Learn how to create a servant leadership culture in your organization. The just published June issue of Blanchard’s Ignite newsletter shares tips and strategies for leadership, learning, and talent development professionals. Highlights include Do’s and Don’ts When Creating a Servant Leadership Curriculum You have to resist the temptation to treat a servant leadership initiative as just…