Leading a Team that Needs a Reboot? Ask Madeleine

Dear Madeleine, I work for a national mortgage company and recently took over a team from a leader who had led it for 37 years. Every single person on the team is more experienced in the business of the team than I am. And every one of them is very disengaged because their former leader…

Does Every Hire Need to Be a Rock Star? Ask Madeleine

Dear Madeleine, I read last week’s column with interest and it sparked a question for me. I am hiring right now for a position that requires someone to simply keep their head down and get the job done. Our company isn’t growing very fast, so there won’t be much room for advancement. I have a…

Hungry for Constructive Feedback? Ask Madeleine

Dear Madeleine, I get no feedback. I like my job, my boss, the team I work with, and my company. At every annual review I write my own review first and my manager adds her two cents, always pointing out ways I contribute that I hadn’t thought about or had forgotten. So I do get…