Trying to Manage Your Reaction to Coronavirus? Ask Madeleine

Dear Madeleine, I work as a marketing director at a medium-sized firm and I’m a longtime reader of your column. My company reacted quickly to the warnings about COVID-19 and sent all of us home last week. My spouse is a frontline manager for a larger firm across town that couldn’t send employees home because…

Frustrated with Poor Management? Ask Madeleine

Hi Madeleine, I work in a membership organization with a very old-fashioned outlook and a hierarchical structure. I am not a manager, but I did have one direct report at a previous employer. I am very interested in management and leadership and intend to have other management roles in the future. Management practices here, although…

4 Coaching Steps toward Work/Life Balance

A common topic in my coaching sessions is work/life balance. Heavy workloads, daily abundance of emails, competing deadlines, required meetings, and other concerns can be so overwhelming that work can become the focal point and main priority in life. As a result, we can feel obligated to dedicate long hours to our work. We struggle…

7 Coaching Steps for Managing a Hot Temper

In my role as an organizational coach, from time to time I am asked to work with leaders who struggle to manage anger and emotional outbursts. Amazingly, they often don’t realize that going on an angry tirade during a staff meeting or berating a direct report in front of colleagues is conduct unbecoming of a…