Completely Worn Out? Ask Madeleine

Dear Madeleine, I run a small not for profit.  We are past the startup phase and we were hitting a stride, but then we had some big setbacks before our big summer season and all my people are melting down. I spend my day moving from crisis to crisis (in between talking people off the…

Feel Like an Imposter at Work? Ask Madeleine

Dear Madeleine, I was recently promoted to director of contracts and compliance at a global staffing organization. I have a great team, I seem to be well regarded in the organization, and I get along well with my direct boss and his boss, who is the regional CEO. I am often tapped to lead or…

Boss Says You Need to Be More Innovative? Ask Madeleine

Dear Madeleine, I manage an IT group—12 people—that does the tech stack for all supply chain management for a national chain of service providers. We also sell some product, but not a lot. I report directly to the CTO and have a good relationship with him. At the beginning of the year, after much discussion…

Rediscovering Servant Leadership: 3 Key Practices

As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply focusing on acting like a leader is a poor substitute for developing the character and behaviors of someone who truly…