As I stepped up to the podium to give my Keynote at a recent leadership conference, I begin to second guess my whole topic of conversation. My topic, How Millennials may be the Catalyst for Change, was a very provocative approach to letting the majority of the audience know that Sam Cooke said it best…
We’re doing something a little different this week. Instead of a written post, Gus Jaramillo and I collaborated on a video post as part of the Leadership Quote vlog series. Subscribe for future videos!
In 2015, Millennials will be the largest generation in the workforce according to a new report from the Bureau of Labor Statistics. Millennials already make up 28% of management and 2/3 see themselves in management within the next 10 years. Millennials are turning the page to a new chapter for the workforce and will take…
I am a millennial. I almost feel obligated to apologize for that because, for some, it has almost become a dirty word. Disjointed, entitled, unsocial… the list goes on. These are just some of the adjectives that people might describe this large portion of the work force and the current and future leaders of America.…
In their 2014 Employee Engagement Trends Report, consultants at Quantum Workplace looked at survey findings from more than 400,000 employees at nearly 5,000 organizations. In exploring the importance of various drivers of Millennial engagement and retention, Quantum researchers found that Professional Growth and Career Development came in at number one. They observed: “If young employees…
Are expectations from the younger generations driving changes to customer service and product support? Earlier this week, I came across an article on Forbes.com titled What Kind Of Customer Experience Are Millennials (Gen-Y) Looking For?. In the article, Micah Solomon, the article’s author, attempts to summarize the expectations of the Millennial generation when it comes to…
In a Deloitte survey published last month, almost 5000 Millennials across 18 different countries were asked various questions regarding their views on innovation. According to the survey, 78% of the Millennials surveyed believe innovation is essential to business growth. However: 52% believe their workplace environment helps them innovate. 26% believe their organization’s leadership encourages innovation…