Tech vs. Touch at Meetings … How to Win the War

Have you ever been at a meeting and noticed that more people were on their cell phones, laptops, or tablets than were paying attention? Sometimes it’s hard to tell. People are getting good at holding their devices just below table top, so all you see is the top of their heads. But this isn’t a…

The Not-So-Simple Art of Making Introductions

Patrick has been a high performing member of his organization for nearly 10 years. Recently, a member of his company’s Human Resources department, Elizabeth, was giving a tour to a couple of new hires and was introducing them to existing employees. When they stopped at Patrick’s department, Elizabeth introduced the new hires to Bruce, whose…