Dear Madeleine, I am a client services manager at a new cancer center in Lagos, Nigeria. I have just had my six-month appraisal with the CEO. Along with my responsibilities, I have been helping my CEO with her calendar and all other duties. During the appraisal, she said she wants me to be her executive…
Dear Madeleine, I am a team lead in the R&D department of a pharmaceutical company. We are all scientists and engineers and the work is interesting and fun. I really like managing my team and they seem to be happy with me. My problem is that my new boss is just awful. We loved our…
We all want to achieve our professional dreams, but a lot of stuff can get in the way. Often, we label that stuff as a blocker to success, whether it’s an external factor (e.g., no time, no money, lack of resources, an ongoing pandemic) or an internal factor (e.g., don’t know enough, not enough influence,…
Dear Madeleine, I work as a senior manager reporting to a new EVP who was brought in from outside the company. She has a lot less experience than I do. She constantly talks about how strategic she is, but all I see is a lack of discipline around execution—and she seems to have no memory. …
Dear Madeleine, I am so frustrated with what I am calling the “in-person addiction” in my new company. I started here two months before COVID sent everyone home. It was very much a traditional “everyone comes to the office” place before that. I am surrounded by people who are still struggling with the virtual aspect…
With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos, transform teams, and improve overall performance of individuals. He explains that in a world of…
Dear Madeleine, My boss recently left the company. It was very sudden—I can’t tell if he left on his own or if he was fired. We had a good relationship, so I would have thought I would be more in the know. Anyway, my boss’s boss asked me to fill in until they find a…
Dear Madeleine, I know I should be grateful to have a job, and I love the company I work for. BUT. My whole company is madly trying to stay afloat and reinvent itself and I have more work coming at me than I can possibly do. I am working 16-hour days. I have my laptop…
Dear Madeleine, I have been working for the internet arm of a retail company for almost twenty years. When I started, we were truly innovating with the speed and fierceness of a startup. I was given carte blanche because the internet business was growing more quickly than that of the actual stores. The website has…
Dear Madeleine, I manage a team in large organization. Last spring I was diagnosed with a very rare form of cancer and I underwent intense and difficult chemotherapy. I worked from home and didn’t take any undue time off, though now I wish I had. I started back at work two months ago and things…