The Leader as Coach – 3 Common Traps to Avoid

A leader’s ability to coach effectively can really foster the development of the people they lead.  But like any leadership style, using a coaching style incorrectly has its drawbacks—especially if you are new to it.  Here are a few of the common mistakes. The leader does the heavy lifting.  To be effective, a coaching conversation…

Coaching Matrix ROI

Measuring Coaching from Four Perspectives

Getting to a great outcome for coaching can be tricky. Clients—the recipients of coaching—can always tell you if they enjoyed the process. They can even tell you if they found coaching to be helpful. But it’s often more difficult to determine the actual value in business terms or in life outcomes. What happens on the…

Growing Fast and Can’t Keep Up? Ask Madeleine

Dear Madeleine My question is: how does an organization scale their management team and keep skills sharp as they grow?  We are a software development services shop and we are growing fast—we currently have 30 people in management positions. It’s getting more difficult each day to make sure everyone is managing from the same playbook. …

9 Books on Coaching that Coaches Need to Know About

I am often asked what books I would recommend for someone who is just starting on their coaching journey. Because I am always refining my list, I asked a select group of coaches their picks for the best books for coaches—books not only about coaching but also about leadership and coaching in organizations. Below is…

5 Ways to Make Change Less Scary

As I am about to embark on one of the biggest changes in my life (having a baby!) it got me thinking: Why are some changes in life scarier than others? Contrary to what you may think, I am more scared about coming back to my work role after maternity leave than I am about…

New Job with a Heavy Agenda? Ask Madeleine

Hi Madeleine, I work in the health profession and I’ve just accepted a position in management at a new facility. I don’t know the staff at all. All I know is that the senior leadership wants a change in the management at the facility. What advice would you have on how to tackle a new…