The Two Sides of Servant Leadership

When people hear the phrase servant leadership, they are often confused. These folks think you can’t lead and serve at the same time. Yet you can, if you understand that servant leadership consists of two parts: A visionary/direction, or strategic, role—the leadership aspect of servant leadership; and An implementation, or operational, role—the servant aspect of…

8 Top Leadership Books for Coaches

My son was an intern at The Ken Blanchard Companies last summer when he asked me “What do you think is the best book on leadership?” I was stumped, because there are so many wonderful books on leadership—by not only business leaders but also many other types of leaders, past and present. Let’s give a…

Failing to Use Your Power Leads to These 3 Big Problems

I have an uncomfortable relationship with power. We’ve known each other since back in the day, and over the years there have been times when we’ve barely said hello to one another, and other times when we’ve been best buds. Whether our relationship has been virtually non-existent or whether we’ve hung out quite a bit together, I’ve always…

This Coach Tells You What All Great Leaders Know

As Andy Williams crooned, “It’s the most wonderful time of the year.” No, I’m not talking about Christmas. I’m talking about March Madness! I’m a big fan of college basketball and the NCAA Men’s Basketball Tournament is like Christmas in March. There are always underdogs upsetting the established favorites and feel-good stories of players overcoming…

The 1 Thing Employees Don’t Get Enough of at Work

I don’t have an exact count, but over the years of conducting training classes on Building Trust or speaking to large groups about trust and leadership, I’ve worked with thousands of employees around the globe from all sorts of organizations and industries. Frequently I will ask people to respond to this question: “Raise your hand…