Change Has You Panicked? Ask Madeleine

Dear Madeleine, I am a regional director of compliance for a global services company. Covid has been a trial for everyone. Most of my people had never worked from home before and were not set up to succeed working in what are, for many, cramped and noisy conditions. On top of this, Covid has resulted…

Star Performer Not Performing? Ask Madeleine

Dear Madeleine, I am the EVP of sales for a global professional services and SAS company. As you can imagine, we are reeling from the pandemic and the economic train wreck that seems to be coming at us. In the midst of this chaos, I have a long-tenured sales professional—let’s call her G—who is running…

Can’t Keep Covering for a Direct Report? Ask Madeleine

Dear Madeleine, I am a regional VP for a global services company. I get excellent performance reviews, have been promoted regularly, and have had some employees tell me I’m the best boss they’ve ever had. I am ambitious and on track to be a senior leader in the company. Five directors report to me. Our…